Mercedes-Benz of Novi

Chris P provided a “world class” experience. It was a pleasure working with Chris who kept us in the loop during the entire process of finding a Certified Pre-Owned 2015 ML 350. He even came to It was a pleasure working with Chris who kept us in the loop during the entire process of finding a Certified Pre-Owned 2015 ML 350. He even came to our home to help connect the garage door opener when I was not able to do it myself. I recommend Chris to anyone that is looking for a new or used Mercedes. More

MB OF NOVI UNDERSTANDS EXCELLENT CUSTOMER SERVICE After many years of owning Mercedes Benz cars and SUVs, we give staff at MB of Novi the highest of praise for sales and service. After many years of owning Mercedes Benz cars and SUVs, we give staff at MB of Novi the highest of praise for sales and service. More

Such a professional, enthusiastic and pleasant woman I wasn’t really looking to purchase my suv that day but the professionalism and the personality of Noor not only made me love the car but love the dea I wasn’t really looking to purchase my suv that day but the professionalism and the personality of Noor not only made me love the car but love the dealership! She made my husband and I feel very special, took the time to answer all our questions and knew her Mercedes very well. She was so enthusiastic about the car and making us happy and wouldn’t Let us settle for less. She set the bar high! She truly is a great sales person! Highly recommend without reservations. More

My first purchase from the dealer. Very satisfied how they treat us. I like the way how salesperson, Mr. Craig took his time to explain everything to us. Definitely I'll tell this to al Very satisfied how they treat us. I like the way how salesperson, Mr. Craig took his time to explain everything to us. Definitely I'll tell this to all my friend and family. More

Oil leak Jon Atwell in charge like always.He knows how to deal with costumers.He just has a gift for communication.I whish his bosses appreciate him like a tre Jon Atwell in charge like always.He knows how to deal with costumers.He just has a gift for communication.I whish his bosses appreciate him like a treasure of dealership. More

Kimberly is Awesome Best salesperson ever. Highly recommend Kimberly she follows through from start to finish. Great dealership. Delivery was smooth and on point. Kimber Best salesperson ever. Highly recommend Kimberly she follows through from start to finish. Great dealership. Delivery was smooth and on point. Kimberly goes out of her way for her clients. More

1st. Service Experience The Staff were so helpful and great. They checked, found and took care of the noise. They cleaned my care without asking. Great Service too. The Staff were so helpful and great. They checked, found and took care of the noise. They cleaned my care without asking. Great Service too. More

My great experience! I had a pleasure working with Kimberly Mcnett. When I purchased my 2018 GLE. She was friendly and very helpful and knowledgeable. I had an outstanding I had a pleasure working with Kimberly Mcnett. When I purchased my 2018 GLE. She was friendly and very helpful and knowledgeable. I had an outstanding experience thanks to Kimberly. More

Noor is the BEST! My husband and I had such a wonderful experience leasing our new Mercedez with Noor at the Novi location! She's very positive, honest and fun to work My husband and I had such a wonderful experience leasing our new Mercedez with Noor at the Novi location! She's very positive, honest and fun to work with, when I was driving away in my FIRST ever car in my name, Noor's excitement level was just like mine! She was so excited and happy for us and she made the process so quick, easy and painless. Thank you for your services Noor!! More

Exceptional Experience This dealership and salesperson, Dean Brown, were exceptional. My wife and I were very pleased with the lease price and quality of the vehicle. This This dealership and salesperson, Dean Brown, were exceptional. My wife and I were very pleased with the lease price and quality of the vehicle. This was the fourth lease that we have done with the dealer and have always had an impressive experience. More