Mercedes-Benz of Novi

My Experience Craig was a pleasure as always to deal with. Professional, personable and focused to make my buying experience a great one. I would always come back Craig was a pleasure as always to deal with. Professional, personable and focused to make my buying experience a great one. I would always come back to this dealer when buying a Mercedes. More

Kimberly is the BEST!!! We had a great buying experience in Novi! Kimberly goes above & beyond to get the deal & car you want!! My car was even Gift-Wrapped! We had a great buying experience in Novi! Kimberly goes above & beyond to get the deal & car you want!! My car was even Gift-Wrapped! More

Exceptional experience. I have been a customers of MB of Novi for years and the level of service is consistently exceptional. The staff is accommodating, friendly and effic I have been a customers of MB of Novi for years and the level of service is consistently exceptional. The staff is accommodating, friendly and efficient. I always recommend this dealership to my friends and aquaintences. More

nice place. Great dealer. Had a issue with my infotainment system days before driving across country. They got me in. And also fixed it. Was very thankful. Great dealer. Had a issue with my infotainment system days before driving across country. They got me in. And also fixed it. Was very thankful. More

Great purchasing experience Kim made the purchase of our first Mercedes so enjoyable. She was pleasant, honest, and not pushy from the initial phone call all the way through the Kim made the purchase of our first Mercedes so enjoyable. She was pleasant, honest, and not pushy from the initial phone call all the way through the purchase. She took time to show us all of the features and seemed to really care about her customers. Thank you Kim! More

Awesome Sauce Jon was kind, courteous and very helpful with my bent (pot hole) rims. Makes me want to trade in my 550 e coupe for a 2018 e 400 coupe! Knowing I can Jon was kind, courteous and very helpful with my bent (pot hole) rims. Makes me want to trade in my 550 e coupe for a 2018 e 400 coupe! Knowing I can always trust service doing the right thing. Mercedes forever! Thanks Jon! More

New car Had a great experience very professional and knowledgeable about my purchase car was ready for pick up when scheduled and everything was taken care of Had a great experience very professional and knowledgeable about my purchase car was ready for pick up when scheduled and everything was taken care of More

Another great visit Per usual, MB Novi Service Dept, offered excellent customer service. Easy check in, quick service A and brake/rotor inspection, washed and returned in Per usual, MB Novi Service Dept, offered excellent customer service. Easy check in, quick service A and brake/rotor inspection, washed and returned in little over an hour. Everyone is always friendly and accommodating. I drive 45 min to get here for the service, even though there’s a dealership about 10-15 miles from my house. Keep it up. You’re doing it right. More

New SUV Great, great service. We did everything remotely to order the car we wanted, Noor provided all the information we wanted or needed to choose the righ Great, great service. We did everything remotely to order the car we wanted, Noor provided all the information we wanted or needed to choose the right vehicle for us. We picked up our car and were done in under twenty minutes. Fast, fast, perfect service. More

Excellent and professional I have been servicing our suv at this location From day one, and very Satisfied with service, staff and the work done. I highly recommend this loc I have been servicing our suv at this location From day one, and very Satisfied with service, staff and the work done. I highly recommend this location More