Mercedes-Benz of Novi

Manager Kimberly and Craig are the best sales person , they are so friendly and very fast to do the paper work . Specially Kimberly is on top . We pick up tw Kimberly and Craig are the best sales person , they are so friendly and very fast to do the paper work . Specially Kimberly is on top . We pick up two cars in two years , we are happy with their service . I will tell each and every our family member and friends to contact them . Again very thankful to them More

Kindness and hard work I had a wonderful experience with Kimberly and Mercedes of Novi. She was especially helpful trying to find a car with all of the options I wanted. She I had a wonderful experience with Kimberly and Mercedes of Novi. She was especially helpful trying to find a car with all of the options I wanted. She made herself available for me when I came in for several test drives and to talk about my options. She stayed after hours when my daughter wanted to come but couldn’t leave work until late. She understood my situation wanting to downsize from my previous vehicle but still have enough space in the car for everything I need. I couldn’t have found for a better person to help me buy my new car. More

In and out lease Max did a great job showing us all the features of our GLC 300. He kept looking until he found the exterior/interior combination we wanted. And best o Max did a great job showing us all the features of our GLC 300. He kept looking until he found the exterior/interior combination we wanted. And best of all, it was all very straightforward, which is priceless ;) More

Fantastic first experience getting a MB Noor was by far the best sales person I have encountered. Fantastic customer service and support. Very responsive and attentive. Fantastic follow up Noor was by far the best sales person I have encountered. Fantastic customer service and support. Very responsive and attentive. Fantastic follow up and ensuring that I got the perfect car. More

Outstanding Service Kimberly McNett is the best salesperson that I have meet she was very helpful from start to finish she went the extra mile to help me get everything Kimberly McNett is the best salesperson that I have meet she was very helpful from start to finish she went the extra mile to help me get everything that I need. If u are interested in a Mercedes see Kim u will be very happy with her She's the best of the best Edward and Linda Barksdale More

We LOVE Kimberly Came for my first company car - Kimberly, as always, was fabulous! She knows what she’s talking about and makes the process smooth, easy and fun! We Came for my first company car - Kimberly, as always, was fabulous! She knows what she’s talking about and makes the process smooth, easy and fun! We get all of our cars from Kimberly and recommend her to all of our colleagues! More

Kim is an awesome salesperson! Kudos to her! I certainly appreciated the time and attention Kim afforded me in partnering with me to purchase my vehicle. She was extremely informative and eager I certainly appreciated the time and attention Kim afforded me in partnering with me to purchase my vehicle. She was extremely informative and eager to respond to any inquiry I brought to her attention. It was a pleasure to work with her. She has terrific energy and expertise. More

Service with a Smile Smiling! That was the theme of my experience with Kimberly at Mercedes Benz, Novi. From the first appointment to the final walkthrough of my new GLC Smiling! That was the theme of my experience with Kimberly at Mercedes Benz, Novi. From the first appointment to the final walkthrough of my new GLC, Kimberly took care of every detail and made sure I was completely satisfied. Kimberly went above and beyond to make sure that all my questions were answered and to ensure my satisfaction. I would and will recommend anyone to visit Kimberly when considering a new car purchase. She makes the car buying experience fun! More

B service Service appointment was good. No issues. Service people were friendly. Car rides well. Not sure what more to say. It was a simple routine appointment Service appointment was good. No issues. Service people were friendly. Car rides well. Not sure what more to say. It was a simple routine appointment More

I had the same great expirance for years here ! Very friendly and great service for me and my Mercedes-Benz ! Cerica was great to work with ! Eric Wheeler has to be one of the best people to have as Very friendly and great service for me and my Mercedes-Benz ! Cerica was great to work with ! Eric Wheeler has to be one of the best people to have as a information person at this Dealer, More