Mercedes-Benz of Novi

New CLS 450 My experience at MB of Novi was perfect. Noor Kalasho is knowledgeable, cordial, and efficient. She made my vehicle experience so fantastic that I cam My experience at MB of Novi was perfect. Noor Kalasho is knowledgeable, cordial, and efficient. She made my vehicle experience so fantastic that I came back two days later for a vehicle for my wife. I highly recommend Noor Kalasho at MB of Novi. More

Great experience dealing with Kimberly. Kimberly was very helpful and informative selecting the type of options that I wanted on the car. She was always available and very quick to respond t Kimberly was very helpful and informative selecting the type of options that I wanted on the car. She was always available and very quick to respond to my questions. Kimberly made leasing my C class very easy and fun. This is my third car lease through Kimberly and she always delivered great service. I highly recommend Kimberly. She is a great salesperson. More

first class service from Max Max Mills took great care of me, understood and listened to my interests, and then found the perfect CPO car! Excellent follow up as well. Max Mills took great care of me, understood and listened to my interests, and then found the perfect CPO car! Excellent follow up as well. More

new Mercedes Kimberly made my experience of getting a new car fun and exciting. She treated me like her number one customer throughout the entire process from ord Kimberly made my experience of getting a new car fun and exciting. She treated me like her number one customer throughout the entire process from ordereding to pick up. She took the time to review every single feature on the car with me. Kimberly is amazing to work with and top notch. I am a customer for life. More

Kim is the bomb Kim is a truly amazing person and I had an amazing experience working with her. I will be a client for life. She went above and beyond for me!!! Kim is a truly amazing person and I had an amazing experience working with her. I will be a client for life. She went above and beyond for me!!! More

Excellent experience leasing my new Benz. I can reasonably state that most people do not enjoy negotiating with a car dealer. Customers equate it visiting their dentist - it's painful, uncomf I can reasonably state that most people do not enjoy negotiating with a car dealer. Customers equate it visiting their dentist - it's painful, uncomfortable, and you can hardly wait to leave there. Our experience with Kimberly was the total opposite. She made the entire visit enjoyable and she was a pleasure to deal with. She was also very thorough and knowledgeable. This is our second lease from Mercedes Novi and will certainly return a third time. More

Seat repair The service was prompt per appointment. The work was excellent. The work on my car seat was completed ahead of projected time. The customer service pe The service was prompt per appointment. The work was excellent. The work on my car seat was completed ahead of projected time. The customer service person- John is always polite and gracious. More

Noor exceeded my expectations Noor is extremely knowledgeable, professional and delivered an amazing experience from beginning to end! I highly recommend Noor as she listened tho Noor is extremely knowledgeable, professional and delivered an amazing experience from beginning to end! I highly recommend Noor as she listened thouroughly and delivered the car I have always wanted! Thank you!!! More

Easy Process Kimberly McNett made this process easy and enjoyable. I highly recommend Kim if you value, fast and professional service. Kim was very considerate Kimberly McNett made this process easy and enjoyable. I highly recommend Kim if you value, fast and professional service. Kim was very considerate of my time and my choices. More

Kimberly was GREAT to work with my wife loves her new car The entire staff we worked with in our purchase was very professional, made us fell like family. we meet a tech. when looking at cars in the lot who The entire staff we worked with in our purchase was very professional, made us fell like family. we meet a tech. when looking at cars in the lot who was very helpful before we went to see Kimberly in sales and she made the deal happen. My wife and I very impressed with the entire staff we met. The way they delivered the car was special and the time spent going over all the items the car offered was very helpful. We will recommend this dealership to everyone . More