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Mercedes-Benz of Novi

Novi, MI

4.4
535 Reviews
Welcome to Mercedes_Benz of Novi. We opened our doors 25 years ago in October of 1997 as Detroit's second exclusive Mercedes-Benz dealer. We have been engaged in delighting Mercedes owners ever since. You cannot miss our 50,000 square foot facility on the northwest corner of Grand Rover ave and Haggerty Rd. No matter if your Merceedes is brand new or vintage, we have the staff to assist you with ALL of our Mercedes needs. New,pre-owned, service or parts....it's what we do! In fact, working with Mercedes-Benz is all we do. 100% of our resources are dedicted to helping you enjoy your Mercedes experience. We are all delighted and proud to work with such a fine product every day and we sincerely want to help make your Mercedes experience exceptional! Please call us or stop in for a visit. There is always something new and exciting to see. We are never too busy to spend a few moments with our friends who enjoy driving their Mercedes.
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39500 Grand River Ave.

Novi, MI

48375

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Showing 535 reviews

June 26, 2020

My experience was absolutely amazing! This team was extremely helpful and patient. I would absolutely recommend going here for all your car needs. They are awesome! More

by Spickett
Recommend Dealer
Yes
Employees Worked With
JeanLoc, Hannah
June 23, 2020

amazing process! This is the 3rd car we've bought from Novi and love this dealership! thanks to everyone it was a fast and seamless process! We will definitely recomm More

by arichie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee B. Ghesquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

Best dealership ever. I went there several times over the past 2 years for A service, B service, coil spring replacement and transmission flush and the service is excellent. Shuttle service is the best and s More

by Shah_muhammad
Recommend Dealer
Yes
Employees Worked With
I don’t know names
May 31, 2020

Very happy with my service. Only took 45 minutes in the dealership and driving out the lot with my new truck! The people was super nice and got me what I wanted. More

by Ash
Recommend Dealer
Yes
Employees Worked With
Eric Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
May 22, 2020

Great car and sales staff. Delivered to my door step. Easy lease demo of car features in my driveway. Loaded Mercedes Me app swhule sales staff was here. More

by Fcrudo2
Recommend Dealer
Yes
Employees Worked With
Eric Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Neil Adrian Great service department that really knows what their doing great attentive staff that goes above and beyond The e class is amazing, just tires aren More

by Neiladrian@comcasr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020

Great service The young lady that assisted me was kind and provided timely updates. I was and am pleased with my service. I highly recommend this location. More

by neda0606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
March 27, 2020

awesome Welcome was like coming into someones house! Service was quick and great! Only area that wasn't over the top was checking out. However I am sure the v More

by uphoffs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Kimberly McNett
March 20, 2020

Great CPO Experience Seth is a true pro... followed up quickly over the phone / email. Was very thorough in going over the car and it's attributes / options. Good test d More

by trowca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Arnold
February 28, 2020

Always give me wrong information Every time I take my car in for an oil change/check-up, I am told repairs are needed. One time they said my battery was bad and wouldn't make it thro More

by shoppingwithtracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max Mills
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