Mercedes-Benz of North Orlando

A great car buying experience. Not pushy, answered all my questions, let me test drive different vehicles I was looking at and had an easy closing process. Not pushy, answered all my questions, let me test drive different vehicles I was looking at and had an easy closing process. More

This dealership is just like 99% of them now. They only focus on the biggest margins they can from initial pricing. No thought of buying or leasing another after this ONE potential sale. They bas They only focus on the biggest margins they can from initial pricing. No thought of buying or leasing another after this ONE potential sale. They basically test to see if the potential buyer is educated on the car they choose with highly overpriced cars. I’d encourage people not to buy here and continue shopping elsewhere. They insist their pricing is “Market based” however it’s just a number they WANT instead of being market or even fair. They have high fees on for admin which at zero cost to the dealership. The used market as well as new has substantially changed and they aren’t depreciating the used ones properly in an afford not to lose money on cars they overpaid for months ago. That’s why they have so many cars sitting on the lot for over 90 days. They are overpriced. Don’t believe anything they say. They are actively looking for uneducated or lazy buyers who will pay their exorbitant prices More

they're not professionals they're supposed to repair an oil escape and now it's worse, the vehicle has a hit down and the covers that cover the car, down, it's missing screws. it's a bad experience. I'm so oil escape and now it's worse, the vehicle has a hit down and the covers that cover the car, down, it's missing screws. it's a bad experience. I'm sorry, but I'm not happy. More

Great guys. Very helpful and take time to explain everything. Definitely service oriented. Very friendly people. Very helpful and take time to explain everything. Definitely service oriented. Very friendly people. More

I had an excellent experience with MBNO. I took my vehicle in on a Monday and Dave helped me with all my questions. He followed up with me and returned my calls in a very prompt manner. The I took my vehicle in on a Monday and Dave helped me with all my questions. He followed up with me and returned my calls in a very prompt manner. The technician explained the issues with my vehicle through a video text. I was very pleased with the overall vehicle service and customer service. I will always go back to Mercedes Benz of N. Orlando. More

I have been with this dealership for years , they are the best , you can never go wrong Buying your Mercedes form the North Orlando/Sanford car hub best , you can never go wrong Buying your Mercedes form the North Orlando/Sanford car hub More

On time, efficient, and informative. Always prefer this Dealership Service Department to others. Thank You very Much Always prefer this Dealership Service Department to others. Thank You very Much More

The process to pick up our new vehicle took over 3 hours. We had an appointment at 5pm, and we were not filling out the paperwork until after 7pm. We set the appointment 2 days in advance so plenty of time t We had an appointment at 5pm, and we were not filling out the paperwork until after 7pm. We set the appointment 2 days in advance so plenty of time to get this done prior to our arrival. More

Service Advisor’s do not respond to voicemails. Service work takes unreasonably long. I had a service scheduled that was for a Sprinter van yet the book was booked for a car mechanic. Service work takes unreasonably long. I had a service scheduled that was for a Sprinter van yet the book was booked for a car mechanic. More

The assistant manager (Dave) kept me informed. The computer system link for Mercedes pro recalls was down. He was able to get us in on the third consecutive day. I am very glad to have those recal The computer system link for Mercedes pro recalls was down. He was able to get us in on the third consecutive day. I am very glad to have those recalls accomplished. Mercedes having their recall computer system down is inconsistent with my past experience, as the appointment was made two months prior for systems recall. I have a Tiffin Wayfarer motor home. More