Mercedes-Benz of North Orlando

I am a customer of this brand Because of the personnel that Walter has gathered to provide customer service. Every member of this group is engaged whether they are helping or just walkng by while you are that Walter has gathered to provide customer service. Every member of this group is engaged whether they are helping or just walkng by while you are being helped. The atmosphere across the board is "Old School". Polite, Knowledgeable and focused on solving problems. Rob in service is always ready to solve whatever issue arises without excuses. Best vehicle experience in this or any other town. I have 2 models and have no intention of moving to another brand as long as this dealership remains. More

The customer service is always good and I know my vehicle is in good hands. is in good hands. More

Good service, good communication, good staff. They did really well on my car and service was great. They did really well on my car and service was great. More

Good Fast service. They strive to make the customer happy. I was having issues with my car and they took me in the same day and was done by the next day. Joshua was my They strive to make the customer happy. I was having issues with my car and they took me in the same day and was done by the next day. Joshua was my advisor for my service and was very attentive and kept me updated at all times. I really appreciated the service ! More

We had an appointment at 10:00 and we got there a little early and they still took us in they did everything vary fast and efficient. early and they still took us in they did everything vary fast and efficient. More

The service here is very fast,We scheduled a B service for our vehicle,since the service takes couple of hours,they give us a loaner vehicle to us and they finished the service in less than 4 hours,Strong for our vehicle,since the service takes couple of hours,they give us a loaner vehicle to us and they finished the service in less than 4 hours,Strongly recommend More

Josh is a promptly service person. He helped to expedite the fix. and well communicate thru the process starting to end. I 100% satisfy and recommend. He helped to expedite the fix. and well communicate thru the process starting to end. I 100% satisfy and recommend. More

Great experience when purchasing my new car. I was not in the market to purchase a new car. I stopped in for a car wash. Jonh in sales was helpful. They did have the car I wanted on the lot. Joh I was not in the market to purchase a new car. I stopped in for a car wash. Jonh in sales was helpful. They did have the car I wanted on the lot. John went to another dealership and got the car I wanted. More

The best choice for a Mercedes Dealership for Orlandoans in terms of customer service and fair pricing, It's very well worth the extra miles away from mainstream Orlando dealerships. I understand it is thei in terms of customer service and fair pricing, It's very well worth the extra miles away from mainstream Orlando dealerships. I understand it is their policy to give customers the best deals without the need to haggle - compared to the other dealerships, they did give me the best price. I now have the car I wanted (with many other features I'm sure I need) at the price I am happy to pay. Jordon Conner was knowledgeable, patient in explaining the nuances of Electric Vehicles, accommodating, and polite to me and my 83-year-old mom. Thank you very much. More

Ryan in Sales was very friendly, professional and knowledgeable. Michael in Finance, I know one day he will become a District Manager with his personality and knowledge. knowledgeable. Michael in Finance, I know one day he will become a District Manager with his personality and knowledge. More