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Mercedes-Benz of North Orlando

Sanford, FL

Overview
Reviews
Vehicles
4.6
314 Reviews
For North Orlando area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of North Orlando. Our expansive showroom is just a short drive north of Downtown Orlando, in the city of Sanford. Featuring an extensive inventory of both new and pre-owned Mercedes-Benz models in Orlando, including all the latest models, Mercedes-Benz of North Orlando has it all! Visit our showroom in-person or online today to learn more about what a new or pre-owned Mercedes-Benz can do for you.
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1100 Rinehart Rd

Sanford, FL

32771

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Showing 314 reviews

November 13, 2023

David Persad at Mercedes-Benz North Orlando was amazing! He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter adviso More

by Arturo R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Persad
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Nov 16, 2023 -

Mercedes-Benz of North Orlando responded

Hi Arturo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 05, 2023

They are very friendly and welcoming. I had the best sales person and finance manager. They were incredible they literally made my purchase so enjoyable. Thank you Michael and France!!! Y More

by smirambeaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
France Charles and Michael Marcinowski
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Nov 07, 2023 -

Mercedes-Benz of North Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

October 21, 2023

There diagnostic center is a joke and I had to pay 287 $$.. and spend three afternoons there for nothing .. Great specialists! More

by andreasbrabandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diagnostic center
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Oct 24, 2023 -

Mercedes-Benz of North Orlando responded

We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of North Orlando. We'd like the opportunity to turn your experience around. Please reach out to us at (407) 710-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 17, 2023

The service was great but this dealer was 35% -50%more expensive than the dealer I usually use. More

by emteejay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Oct 20, 2023 -

Mercedes-Benz of North Orlando responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 710-5111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 16, 2023

very good treatment, excellent customer service, very cozy facilities, both the sales and service staff are very diligent More

by Eberth Pernia
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances and Junior
Report | Print
Oct 19, 2023 -

Mercedes-Benz of North Orlando responded

Hi Eberth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2023

Dealer was excellent, they had my loner car ready. I was able to drop off my car faster than expected and when the car was ready, they called me and it was also a fast process. More

by holmessalazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 11, 2023 -

Mercedes-Benz of North Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

The dealership was very well maintained. Everyone this very professional. It was an overall good experience More

by lchilds001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Sep 19, 2023 -

Mercedes-Benz of North Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 13, 2023

Professional, thorough and the entire team made purchasing my vehicle seamless. Mr. Syed Shariff went over and above accommodating my schedule to facilitate my purchase. More

by JILLYCADDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Syed Shariff
Report | Print
Sep 17, 2023 -

Mercedes-Benz of North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 07, 2023

Beyond excellent customer service from sales with Jason to John in finance. I am a repeating customer because of them. The general manager Walter always follows up to make sure that all my needs were met. More

by dawnd0290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cintron
Report | Print
Sep 11, 2023 -

Mercedes-Benz of North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Dave and his team at Mercedes-Benz of North Orlando give great service and take care of me like I'm family!!!! My 2021 Sprinter 2500 is running like a champ!!! More

by williampatrickgolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Sep 12, 2023 -

Mercedes-Benz of North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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