Mercedes-Benz of North Orlando

Robbie / Robert- From service is excellent guy to work with. He sticks to his word. Provides more detailing about the Service. Great & Excellent. He is an asset to Mercedes North Orlando. with. He sticks to his word. Provides more detailing about the Service. Great & Excellent. He is an asset to Mercedes North Orlando. More

Once again I visited the dealer for a recall issue concerning the fuel pump on my E450..my appointment was at 9:30, a service person came and checked in my car, around 9:00 I had to go to work, aroun concerning the fuel pump on my E450..my appointment was at 9:30, a service person came and checked in my car, around 9:00 I had to go to work, around 9:20 I ask to speak with someone, concerning any paperwork need it to be completed, a manager came over first thing he ask my was " What time is your appointment " I told him 9 30, his answer was well is 9:20 he looked at me like I was stupid, I just took my car back and left for the third time.I reschedule my appointment my South Mercedes-Benz and their customer service was beyond admiration. This was my 3rd visit to North Mercedes Benz and every single time was a negative experience. I will never recommend this dealership to anyone neither I will never visit the mad house you people run a business. More

It was very busy in the service department that day. But, Josh was a great listener and kept me informed of the progress of my vehicle during the entire service visit. He and Brian did an awesome job But, Josh was a great listener and kept me informed of the progress of my vehicle during the entire service visit. He and Brian did an awesome job taking care of my car and returning it to me completely fixed and in mint condition. I truly appreciate the level of kind and professional service that was provided to me. Thank you! Joe More

Exceptional experience all the way around! Ryan, Walter and Michael were amazing to work with. Ryan, Walter and Michael were amazing to work with. More

They did all that they promised. The car was a advertised and my trip home was great. The car was a advertised and my trip home was great. More

MB North Orlando cares about customers and delivers quality service. They take the time to explain service as committed. quality service. They take the time to explain service as committed. More

David Persad at Mercedes-Benz North Orlando was amazing! He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter adviso He made us feel that he was on our team and truly wanted to help us through the warranty process. We loved that David was a dedicated Sprinter advisor and that he had so much experience with our van mode. In the end, all repairs were completed and we had a our van back earlier than anticipated. Thank you David and thank you to the entire service team. More

They are very friendly and welcoming. I had the best sales person and finance manager. They were incredible they literally made my purchase so enjoyable. Thank you Michael and France!!! Y I had the best sales person and finance manager. They were incredible they literally made my purchase so enjoyable. Thank you Michael and France!!! You are the BEST! More

There diagnostic center is a joke and I had to pay 287 $$.. and spend three afternoons there for nothing .. Great specialists! $$.. and spend three afternoons there for nothing .. Great specialists! More

The service was great but this dealer was 35% -50%more expensive than the dealer I usually use. expensive than the dealer I usually use. More