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Mercedes-Benz of North Orlando

Sanford, FL

Overview
Reviews
Vehicles
4.6
314 Reviews
For North Orlando area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of North Orlando. Our expansive showroom is just a short drive north of Downtown Orlando, in the city of Sanford. Featuring an extensive inventory of both new and pre-owned Mercedes-Benz models in Orlando, including all the latest models, Mercedes-Benz of North Orlando has it all! Visit our showroom in-person or online today to learn more about what a new or pre-owned Mercedes-Benz can do for you.
Contact Dealership

1100 Rinehart Rd

Sanford, FL

32771

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Showing 314 reviews

February 28, 2022

Kumar was my service advisor. He provided exceptional service, very professional and very knowledgeable. Will definitely return and refer others. More

by Jesica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kumar Vir
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Mar 02, 2022 -

Mercedes-Benz of North Orlando responded

Hello Jesica, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2022

ALL STAFF is courteous and helpful. The dealership is always clean and parking is always available to me. More

by markchinelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kumar Vir
Report | Print
Feb 22, 2022 -

Mercedes-Benz of North Orlando responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

Feb 22, 2022 -

markchinelli responded

Kumar was very polite and helpful. Thanks for everything

February 16, 2022

Great customer service! Communication is straightforward. No hidden charges. Everything is explained in detail. Reasonable wait time. More

by rwhagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christal Etzold
Report | Print
Feb 21, 2022 -

Mercedes-Benz of North Orlando responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 12, 2022

I was surprised that a 9:30 appointment caused a wait time of 4 hours to determine the location of cabin noise. The explanation of the problem made no sense to me. (I'm a former ASE certified technician More

by jspence4747
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
no
Report | Print
Feb 14, 2022 -

Mercedes-Benz of North Orlando responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of North Orlando take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 710-5111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 12, 2022

It was a pleasure doing business with Mercedes staff, they were very patient with me, and made me feel like I am, a person that matter. I will recommend my family, friends, associates, any anybody who's More

by Lucille, Sparkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holt Jr., Syed Shariff
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Feb 14, 2022 -

Mercedes-Benz of North Orlando responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 08, 2022

the dealership has a great service, they are on time and very friendly customer service More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Feb 11, 2022 -

Mercedes-Benz of North Orlando responded

Hi Alex, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

Great customer service! Communication is straightforward. No hidden charges. Everything is explained in detail. Reasonable wait time. More

by aldiaz.santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
Report | Print
Feb 10, 2022 -

Mercedes-Benz of North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 07, 2022

honest fair pricing service done on time sales agent jordon conners knowledgeable and professional.spent time going over new car More

by pj1404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jordon
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Feb 10, 2022 -

Mercedes-Benz of North Orlando responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

Each visit I’ve received exemplary service. That’s why they are our dealer of choice. The detailer in particular does an awesome job! More

by bttf27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
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Feb 03, 2022 -

Mercedes-Benz of North Orlando responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 25, 2022

They do a great job. Great customer service. Car washed after servicing. Thorough inspection done. More

by Scrapiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope Allen
Report | Print
Jan 28, 2022 -

Mercedes-Benz of North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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