Mercedes-Benz of North Orlando

A peaceful showroom that allowed me to calmly collect my thoughts while making my purchase without distractions of many moving parts usually associated with dealerships. I love the easily access to arrive t thoughts while making my purchase without distractions of many moving parts usually associated with dealerships. I love the easily access to arrive to mercedes which was another factor in my choice of purchasing an auto. Ryan also has intensly listened to my desired needs and helped me achieve succesful results to my questions of auto operations along with an suv that fits my needs. Ive enjoyed Melanie in finance who stayed late during my closing and allowed me to complete my finance with the various options to comfort my needs. Thank you mercedes! More

Easy to schedule appointment and car was ready when promised. Did a good job washing car. Dealer was very good, Mercedes cost for service was done on a contract that I tried to eliminate. Approximate promised. Did a good job washing car. Dealer was very good, Mercedes cost for service was done on a contract that I tried to eliminate. Approximately $1200.00 for the service was way too much. Need for rear wiper arm was $400.00 which also was unreasonable and I refused to have it replaced. Cost of service will likely prevent me from buying another Mercedes product. More

Robert took excellent care of me. Kept me informed every step of the way. Tom was instrumental in immediately getting me a loaner car as my service was unexpected. Kept me informed every step of the way. Tom was instrumental in immediately getting me a loaner car as my service was unexpected. More

Pretty awful place. Went in for a recall and was treated like crap. No one cared about my time or acted like a professional. Not how you sell someone a high end car. Went in for a recall and was treated like crap. No one cared about my time or acted like a professional. Not how you sell someone a high end car. More

amazing staff always on point with all my request and they always make the process fast and easy they always make the process fast and easy More

Recently had 90K service on my Mercedes GLA at Mercedes Of North Orlando. I made an appointment for a Saturday morning, first thing 7AM. I was greeted by the reception staff at the establishment. I was fu Of North Orlando. I made an appointment for a Saturday morning, first thing 7AM. I was greeted by the reception staff at the establishment. I was fully intending to wait for my vehicle while being serviced. I am very impressed with the weekend crew that was there. Bianca Mason was my service advisor. She attended me very well, keeping me updated throughout the time my car was being worked on. My car was finished and came out with a fresh wash. Thanks for the great work! More

All personnel treated us like VIPs. Truly a pleasure able experience. The best experience ever Truly a pleasure able experience. The best experience ever More

A pleasure to do business with Sanford Mercedes. Always welcoming and totally clear about what needs to be done! I was dealing with a great team member ( Briana) who was amazing figuring out my is Always welcoming and totally clear about what needs to be done! I was dealing with a great team member ( Briana) who was amazing figuring out my issue . More

We have visited the dealership for service before, and enjoyed a quick turnaround as our paperwork was ready to go from the start. This time, when our service advisor Robert was out, Bianca took the lead enjoyed a quick turnaround as our paperwork was ready to go from the start. This time, when our service advisor Robert was out, Bianca took the lead and, like Robert, was in constant communication regarding our car's status. We are happy that our repairs were under warranty, and even happier to have our car back in great shape! Thanks so much. More

Always friendly, helpful and respectful. It’s a pleasure to stop in for service overall. It’s a pleasure to stop in for service overall. More