Mercedes-Benz of North Olmsted

Extremely Satisfied customer My husband & I were completely satisfied. We looked under Carguru to find a Mercedes we were interested in last night and my husband decided to go to My husband & I were completely satisfied. We looked under Carguru to find a Mercedes we were interested in last night and my husband decided to go to dealership after work and within 2.5 hrs he sent me a picture of him holding a SOLD sign next to the vehicle we wanted. Oh and it just happened to be our 37th WEDDING ANNIVERSITY. That was AWESOME!!! Thank you Dee Wolfe for your service!!!! Sincerely K More

Wonderful! My sales person was fantastic to work with. He was extremely patient with me with in helping me find the right car. I love how everyone was considerat My sales person was fantastic to work with. He was extremely patient with me with in helping me find the right car. I love how everyone was considerate of my time by being organized and ready when I arrived. Everyone had a specific role in the delivery of my car and it worked very well. Thank you to the entire staff. I love my car! Dianna Fite More

A beautiful experience!!!! The entire staff was professional, knowledgeable and understanding of what I wanted in a vehicle. This is my 3rd Mercedes purchase and I look forward The entire staff was professional, knowledgeable and understanding of what I wanted in a vehicle. This is my 3rd Mercedes purchase and I look forward to the next one! Ryan in sales, Sam in finance, Kevin and also Cindy at the front desk were AWESOME from the beginning to the end!! Tracie More

Very Good Service. From my very first phone interaction with Shantae Chavers, she was immediately supportive, professional and responsive to my requests and needs. She w From my very first phone interaction with Shantae Chavers, she was immediately supportive, professional and responsive to my requests and needs. She was very knowledgeable about the vehicle I was interested in and by our first meeting at the dealership, it was immediately obvious that she was well prepared to work with me, with everything prepared and ready, as she had committed to. The dealership representatives that worked alongside her and throughout the whole process with me were just as professional and supportive, all making for a very pleasant, smooth and memorable experience. They all seemed to genuinely care about my needs. Based on my experience and interaction with this dealership, I definitely recommend them very highly. They have no doubt earned my business. More

Beyond 5 Stars! This was my first Mercedes-Benz purchase and I have to admit I wasn't sure what to expect. However, Ryan Cavanaugh's sincere and down-to-earth approa This was my first Mercedes-Benz purchase and I have to admit I wasn't sure what to expect. However, Ryan Cavanaugh's sincere and down-to-earth approach made this the best (and most fun) car buying experience for me! Moreover, everyone at Mercedes-Benz of North Olmsted was without question attentive, approachable and willing to help. Bernie Moreno has an exceptional team! I look forward to my next purchase with them. Thank you, Barb B. More

Got my new car today!!! Great customer service and a fabulous sales rep - Brian! This is my fifth car and I would definitely recommend MB of North Olmstead to anyone on the Great customer service and a fabulous sales rep - Brian! This is my fifth car and I would definitely recommend MB of North Olmstead to anyone on the market for a Benz. It's not the closest Benz dealership to me but it is the best. More

Pleasant experience Barry Sister was very easy to work with, responded honestly to all questions, and dealt with my conflict in choosing between two MB models. Thank you. Barry Sister was very easy to work with, responded honestly to all questions, and dealt with my conflict in choosing between two MB models. Thank you. Katherine Vari explained the technology really well. Amazing what is in these new cars! More

Terrific service Everyone seems to care. I purchased my second Mercedes-Benz from William Keller (lucky accident). The first was purchased from someone else. Bill seem Everyone seems to care. I purchased my second Mercedes-Benz from William Keller (lucky accident). The first was purchased from someone else. Bill seems to care very much how things are going with my new .car. More

The Best Sales Person in North East SAM M SAM is AWESOME! I purchased 2 Mercedes from him this week! He provided me with Excellent customer service! SAM was very professional and very honest! SAM is AWESOME! I purchased 2 Mercedes from him this week! He provided me with Excellent customer service! SAM was very professional and very honest! I highly recommend you go to Bernie Moreno dealership in North Olmsted,Ohio and ask for SAM !! The professionalism and the customer service SAM provided to me was superb!! SAM customer service, kindness, knowledge of cars, professionalism, is a 20 on a cake of 1-10 with 10 being the best! SAM is the BEST!!!! More

First MBenz We thought we would remain loyal Acura owners after having purchased 7 new Acura autos or SUVs over many years. An unfortunate event with our new 17 We thought we would remain loyal Acura owners after having purchased 7 new Acura autos or SUVs over many years. An unfortunate event with our new 17 Purchased Acura put us unexpectedly back into the market for a new car. We decided to investigate MB - and Barry Sisler @ MB of N Olmsted made all the difference. He listened to our story and immediately recognized we were in immediate need. He and his team put us in a brand new C300 to fill our immediate need. Whether knowingly or unknowingly, this experience in a MB "sold" us. No high pressure sales techniques - the professionalism, and genuine caring in a relaxed, safe, comfortable environment- along with the product that quite honestly can make its own sale - had us sit down with Barry and order our first MB - 18 GLC300. Barry kept us transparently up to date on the build process and gave us realistic expectations on delivery. When delivery day came, Barry and his team made the entire process an event to remember. We will never forget our first MB. Barry's genuine thanks for a sale, the presentation of the unveiling, the detailed orientation from JoAnn, and the well prepared meeting with finance that Barry made sure we were equally prepared to complete. The 18 GLC300 is gorgeous and we look forward to owning it for many years and experiencing a durable well built vehicle that is a joy to drive. Barry is wonderful and we promised him our next MB purchase (soon) will be with him at MB of N Olmsted! More