Mercedes-Benz of North Olmsted

Always a super experience at Mercedes North Olmstead My fourth car buying experience with Allan Goldstein. Always makes it pleasant, easy and satisfying. Thanks to Allan, Bernie, Joanne, Andrew, Doug a My fourth car buying experience with Allan Goldstein. Always makes it pleasant, easy and satisfying. Thanks to Allan, Bernie, Joanne, Andrew, Doug and the entire team for delivering on their vision to deliver a memorable and delightful customer experience! More

Outstanding customer service! #1 I had the pleasure of dealing with Shawn Blum for buying my 1st Mercedes. Super professional and made the process easy. Found me a car with everyth I had the pleasure of dealing with Shawn Blum for buying my 1st Mercedes. Super professional and made the process easy. Found me a car with everything I wanted and got a great deal!!! More

110% Committed to their Customers! I was an out of state buyer and purchased my 2018 CPO MB from MB North Olmsted. First I will start by saying I was planning on flying out there from D I was an out of state buyer and purchased my 2018 CPO MB from MB North Olmsted. First I will start by saying I was planning on flying out there from DC area as I knew the exact car I was looking. Shawn totally made it worth my while by providing detailed videos of the vehicle as well answering every question I threw at him about the car.. Once payment was completed, Shawn was able to get my vehicle to me in less than 12 hours. That is faster than Amazon Prime! For you folks looking from out of state, buy from this dealer with confidence. They stand behind their word and product they sale, particularly with preowned vehicles. Shawn is a super guy and was able to time everything just right so I had my car ASAP! I highly recommend this dealership for their dedication to their customers. More

OUTSTANDING My experience was absoulutly amazing, the best customer service around it was a pleasure to work with Shawn Blum. He was very easy to talk, very helpf My experience was absoulutly amazing, the best customer service around it was a pleasure to work with Shawn Blum. He was very easy to talk, very helpful and patient with all of our questions. Thank you! More

Overall Experience Barry went above & beyond during my car buying experience. He took the time to listen to what I really wanted, and then presented me with the perfect Barry went above & beyond during my car buying experience. He took the time to listen to what I really wanted, and then presented me with the perfect new GLE450. Barry made me feel so comfortable throughout this whole process & I truly enjoyed working with him! More

The Excellence Continues I brought my fourth Mercedes home today from this dealership and I'm still smiling. I admit that I am spoiled after having dealt with Mercedes-Benz of I brought my fourth Mercedes home today from this dealership and I'm still smiling. I admit that I am spoiled after having dealt with Mercedes-Benz of North Olmsted for two decades. Allan Goldstein, my salesperson, is so knowledgeable and guided me with patience to my next car. He made sure we went over my wish list and located the best fit for my preferences, searching nationwide and bringing the ideal car here for me. He's also interesting to talk with and is quite genuine. All the people here are great including the excellent Service staff who have helped me over the years. I've learned that this dealership sets the bar high for themselves and I've come to rely on the quality and support they provide. Matt Frazier in Finance was also very thorough and knowledgeable about Mercedes cars and took the time to make sure all my questions were answered about this transaction. Steve in the Customer Support area spent a lot of time with me in my new vehicle to thoroughly acquaint me with how to use all the technology and features of my car so I can get the best results while using it. Helder Rosa, GM, offered his personal assistance should I need it as I began this most recent process. This is quite a team. All this and I had a latte at the coffee bar while they finished detailing my car today. I highly recommend this dealership. More

Great experience! We purchased our second car at this dealership and couldn’t be happier with every step of the process. Mr. Goldstein is the most knowledgeable and h We purchased our second car at this dealership and couldn’t be happier with every step of the process. Mr. Goldstein is the most knowledgeable and helpful sales representative we’ve ever met. He is not just a great professional but a wonderful person. Every time we needed any kind of assistance with our previous vehicle, all we needed to do just give the dealership a call. Everyone at this location is very pleasant and helpful. More

Best Ever Car Leasing Experience I worked with Barry on my first-ever Mercedes lease. I cannot say enough positive things about the experience. Barry had everything ready to test dr I worked with Barry on my first-ever Mercedes lease. I cannot say enough positive things about the experience. Barry had everything ready to test drive before I arrived, and his knowledge of the brand was very helpful in informing my leasing decision. The entire process was the most efficient and enjoyable car leasing experience I've ever had. Barry and the rest of the team at Mercedes North Olmsted are awesome - thank you!! More

Great service! Probably my best car shopping experience. All involved were attentive, swift, and super friendly. I did not feel rushed and they were quite knowledge Probably my best car shopping experience. All involved were attentive, swift, and super friendly. I did not feel rushed and they were quite knowledgeable. They happily addressed all of my concerns... I would recommend this dealership. More

Wonderful experience Another amazing Mercedes from North Olmsted Mercedes. The service and overall experience keeps me coming back to North Olmsted Mercedes. I love my n Another amazing Mercedes from North Olmsted Mercedes. The service and overall experience keeps me coming back to North Olmsted Mercedes. I love my new GLA! Thank you Allan Goldstein and everyone at N.O. Mercedes! More