Mercedes-Benz of North Olmsted

Used BMW M2 Bought my Dream Car from this dealer and worked with Curtis Cheney Jr. Had a Great Experience from everyone at this Dealership. Had a long drive to ge Bought my Dream Car from this dealer and worked with Curtis Cheney Jr. Had a Great Experience from everyone at this Dealership. Had a long drive to get here but it was worth it. Thanks again Curtis and would purchase another vehicle here. More

Sales Team Dealership was very professional and provided excellent service. My sales representative (Sam Marawan) was also very knowledgeable, professional and f Dealership was very professional and provided excellent service. My sales representative (Sam Marawan) was also very knowledgeable, professional and friendly. He followed up on an outstanding item, text me when it was available and ensured I was satisfied with my purchase. The vehicle was in great shape as all the cars on the lot. Would definitely buy another vehicle from them. More

Excellent Service; Amazing Team Marlon Redmond was an AMAZING salesman. He took the time to find me the car of my dreams, he spoke to the finance team prior to my arriving so I kne Marlon Redmond was an AMAZING salesman. He took the time to find me the car of my dreams, he spoke to the finance team prior to my arriving so I knew what information I needed to bring with me, and he ensured I had excellent service while at the dealership (I received a manicure and a fresh brewed mocha latte). Since purchasing my car a week ago, I've had several questions that Marlon, Doug Horner and Matt Frazier have responded to right away. Adam Essa did a great job of walking me through every detail of the vehicle, his knowledge of the car was great but his ability to show me how to use some functions that I would have never figured out was even better! The dealership was clean, everyone took the time to speak to my husband and I, my new car was clean, I cannot say enough good things about this amazing team and the excellent service! More

Phenomenal car buying experience My experience was exceptional. I was treated like family. I felt comfortable and not pressured to make a purchase. I received thee best cappuccino I’v My experience was exceptional. I was treated like family. I felt comfortable and not pressured to make a purchase. I received thee best cappuccino I’ve ever had per the MB cafe and even received flowers an a thank you card from Barry after my purchase. My customer service experience was/is superb. Andrew patiently explained all the paperwork regarding my purchase and kept a smile even after I asked so many questions. Everyone smiles that means so much. Thank you :-) I love my car! More

Professional and caring Great dealership, my wife I have purchased 10 CPO MB over the years. They treat you like family! I would recommend anyone to this dealership. Great Great dealership, my wife I have purchased 10 CPO MB over the years. They treat you like family! I would recommend anyone to this dealership. Great customer service! More

Superior customer service My overall experience was nothing short of amazing. Marlon and Curtis were very helpful In making sure I was satisfied and fully knowledgeable about m My overall experience was nothing short of amazing. Marlon and Curtis were very helpful In making sure I was satisfied and fully knowledgeable about my purchase. I love my new vehicle and I’m happy to be a part of the Mercedes Benz family. More

No Pressure Buying Nick was great at answering all of our questions. He was every knowledgeable on the vans we looked at. He was able to work with us via email and te Nick was great at answering all of our questions. He was every knowledgeable on the vans we looked at. He was able to work with us via email and text which made it not so disruptive, since we are all so busy. Thanks again Nick! More

GLc 300 Service was great. I was approved prior to arriving to dealership to be respectful of the dealers time and mines. Every thing discusd prior to arrivi Service was great. I was approved prior to arriving to dealership to be respectful of the dealers time and mines. Every thing discusd prior to arriving was executed. I highly recommend for serious Mercedes Benz buyers. More

First time buyer from this dealership Sebastian was absolutely wonderful to work with. And Mike who handled the financial part for wonderful to work with as well. Great dealership that liv Sebastian was absolutely wonderful to work with. And Mike who handled the financial part for wonderful to work with as well. Great dealership that lives up to it’s reputation. More

Corey Shimell is the Mercedes AMG expert! Corey Shimell was one of the best salesmen I've ever worked with, and that means a lot coming from me because I own a sales company! He made the proce Corey Shimell was one of the best salesmen I've ever worked with, and that means a lot coming from me because I own a sales company! He made the process of buying my car incredibly easy and stress-free. He was completely transparent with everything, which made me feel very confident that I was making the right choice and getting a great deal on an amazing car. Not only was he committed to a mutually beneficial deal, he was also incredibly friendly, knowledgable, and hard working. Corey still continues to follow up with me to make sure I have everything and anything I need. I felt like some sort of famous VIP from this incredible experience. The entire staff at Mercedes-Benz North Olmsted was incredibly amicable. I look forward to a continuing relationship with this dealer! More