Mercedes-Benz of North Olmsted

It was wonderful I was so pleased with my salesman Marlon and the rest of the staff the were wonderful to work with. I will send everyone I know who needs to buy a car I was so pleased with my salesman Marlon and the rest of the staff the were wonderful to work with. I will send everyone I know who needs to buy a car. More

Good experience - lives up to Mercedes reputation Easy to deal with - no statements that could not be verified. A credit to the brand and reputation of the 3 pointed star. Keep up the good work Easy to deal with - no statements that could not be verified. A credit to the brand and reputation of the 3 pointed star. Keep up the good work More

Great car buying experience Mr Blum and the rest of the amazing staff always Made the car buying experience awesome. Third car I have purchased from this dealership and the expe Mr Blum and the rest of the amazing staff always Made the car buying experience awesome. Third car I have purchased from this dealership and the experience has always been excellent... Cant wait for my next purchase...will be a customer for life...Thank you to all the great folks at Mercedes Benz North Olmsted...... More

Customer Service beyond Comparison From walking in the front door to finalizing the purchase, these guys are the best. Shawn and Matt went above and beyond to make my buying experience From walking in the front door to finalizing the purchase, these guys are the best. Shawn and Matt went above and beyond to make my buying experience a pleasurable one; they were fair, honest and transparent throughout the entire process. I cannot say enough, simply the best. More

Out-of-state purchase This dealership rocks! I've purchased several Mercedes cars over the years from other dealerships, as well as many other brands. This, by far, has bee This dealership rocks! I've purchased several Mercedes cars over the years from other dealerships, as well as many other brands. This, by far, has been the best buying experience. And to top if off, I did this from thousands of miles away in California. Don LaPorte, my main contact, was always responsive, answered all my questions, and made me feel comfortable purchasing a high value car from thousands of miles away. Also kudos to Andrew Conner (finance) for being so helpful. Highly recommend this dealership. More

Excellent Car Buying Experience I would recoomend this dealership to anyone looking for a a quality new vehicle. Salesman Don LaPorte in particular was fantastic. A very low pressu I would recoomend this dealership to anyone looking for a a quality new vehicle. Salesman Don LaPorte in particular was fantastic. A very low pressure buying experience. Best car buying experience I have ever had. More

Fantastic and Exciting experience!!! I have perused the web for weeks in search of my dream car. I knew the exact car that I wanted down to the price, features, exterior/interior color an I have perused the web for weeks in search of my dream car. I knew the exact car that I wanted down to the price, features, exterior/interior color and even the style of rims. I found 6 vehicles within the 400 mile radius that I was willing to travel. After several emails/conversations with several dealerships, not one had impressed me as much as MB of Olmsted. The place was state-of-the-art and the selection of beautiful cars was sublime. My sales associate, Shawn, answered all of my questions. Shawn was also very personable and knowledgeable. What was important to me was that the vehicle was certified, had a good warranty, and in great condition. All of which were satisfied. Even after my purchase, Shawn has reached out to me just to follow-up. What was also impressive, was how accommodating they are to customers. On the day of my arrival from Indianapolis, traveling arrangement issues arised that resulted with me arriving 3hrs past close. Amazingly, Shawn and his team all waited for me and provided me with a full service, stellar experience. No rush at all. Above and beyond service! As for the car, it was even more beautiful than I had expected. Literally flawless! Shawn had the vehicle detailed to the max. He also had an area professionally repainted, not just a glob of touch up painted dabbed on the surface where there was a small chip on the bottom of the lower bumper. There's a lot more that I can say but need I say more. Lol! If you're looking for a Mercedes, then this is definitely the place.These guys are amazing!!!!! Thank you Shawn, Corey, and Michael. More

Great buying experience Joe W. did a great job with us throughout the entire buying process. We had never owned a Mercedes before and were not that familiar wit the various Joe W. did a great job with us throughout the entire buying process. We had never owned a Mercedes before and were not that familiar wit the various models and options. Joe was very patient as he took us through the product line and offered test drives of any model we were interested in. He quickly found the car we wanted and his follow-up on our questions was outstanding. There was never any pressure throughout the process either, making for a fun experiences. I would recommend Joe and the dealership to anyone looking for a Mercedes More

Perfect car buying experience I just purchased a 2016 c300. When I went to Mercedes of north Olmsted I had a few cars in mind, as I was there I never felt rushed to chose and or bu I just purchased a 2016 c300. When I went to Mercedes of north Olmsted I had a few cars in mind, as I was there I never felt rushed to chose and or buy a car , throughout my buying experience my salesman marlon was patient with me and super nice and friendly , he never made me feel rushed and he always took me serious and always tried to get me the best deal I could possibly get , there was not a single thing to complain about durning my visit. The car runs great and came out of detail lookin brand new. that was hands down the best car buying experience I’ve had and look forward to buying cars there in the future. More

Wonderful customer service We had wonderful customer service at Mercedes-Benz of North Olmstead. Mitch Wolf was very accommodating in all our transactions with this dealership i We had wonderful customer service at Mercedes-Benz of North Olmstead. Mitch Wolf was very accommodating in all our transactions with this dealership including purchasing new cars, trading in older ones, and delivering and picking up cars at our home. We will continue to do business with this dealership More