Mercedes-Benz of North Olmsted

Great, Marlon is a great person,everything was explained. Marlon made my first Mercedes purchase comfortable. i was a little nervous when i walked in the door. But his kindness made me fill better, i would re Marlon made my first Mercedes purchase comfortable. i was a little nervous when i walked in the door. But his kindness made me fill better, i would recommend him to friends and family. for the record i already did. More

Tremendous Mr. Redman shows meticulous detail to customer service as he educates and supports throughout the entire sales experience. He ultimately exceeds his r Mr. Redman shows meticulous detail to customer service as he educates and supports throughout the entire sales experience. He ultimately exceeds his reputation of helping consumers find the best automobile resulting in a pleasurable purchase. Much like Mercedes of North Olmsted, Mr. Redman sets the bar high and makes a sale feel more like a memory! More

Great service pleasure to work with the wonderful team. Will always recommend for my friends and family. Although the dealership located pretty far from my house I will always come back to them Will always recommend for my friends and family. Although the dealership located pretty far from my house I will always come back to them More

When I tell you I enjoy every experience at Mercedes Benz of North Olmstead!!!! Barry is awesome, and the rest of the staff including the Receptionist make you feel right at home!!! of North Olmstead!!!! Barry is awesome, and the rest of the staff including the Receptionist make you feel right at home!!! More

Well, that was easy! Last week I called to ask Shawn Blum to find me a preowned AMG GLE 63S Coupe. Based on how rare the vehicle is and considering the features and colors Last week I called to ask Shawn Blum to find me a preowned AMG GLE 63S Coupe. Based on how rare the vehicle is and considering the features and colors I wanted, Shawn told me that he would do his best to find one over the next couple months. It's a week later and I just made it home with my Certified GLE. I have to say that I'm impressed with how seamless the process was. Shawn was very helpful answering questions about how and when the vehicle would be shipped to the dealership, as well as the certification process. He spent as much time as I needed getting me familiar with all the features of the vehicle. It was the experience I would expect from a Mercedes-Benz dealership. I would like to thank Shawn Blum for treating me so well, Bill Schwark for running a tight ship and Corey Shimell and Matt Frazier for getting me through the paperwork so quickly and easily. More

Repeat customer Very happy with the service provided Marlon Redmond, Very knowledgable about Mercedes and professional in explaning the purchasing process. Thanks for Very happy with the service provided Marlon Redmond, Very knowledgable about Mercedes and professional in explaning the purchasing process. Thanks for all your help in finding this vehicle. More

Marlon & Mercedes Benz North Olmsted 4th vehicle acquisition from this dealership, always a great experience and great cars, enjoyed assistance from Marlon Redmond, no pressure. Will refe 4th vehicle acquisition from this dealership, always a great experience and great cars, enjoyed assistance from Marlon Redmond, no pressure. Will refer for sure anytime. More

Enjoyable, Effortless Experience Nick Walter called or texted several times. He knew exactly what I wanted because he listened. He was extremely knowledgeable and answered all my ques Nick Walter called or texted several times. He knew exactly what I wanted because he listened. He was extremely knowledgeable and answered all my questions. He was so very personable, like a good friend. I felt very comfortable with him. He helped make the experience of buying a car enjoyable. Everything was handled expertly and professionally. He enjoys helping people, and it shows. Thank you, Nick, also, for the follow up call after the purchase was completed. Amy Sauders was so genuinely excited when I saw her. She had texted and called several times, too. I found the car on line and she was my first contact. Her follow-up was exemplary. I traveled from Maryland's eastern shore to the North Olmsted dealership. Amy was almost as excited as I was when I first saw my new used car. She took the picture in the photo. Thank you, Amy. Corey, thank you also. You did a wonderful job getting financing all set up. As one of the team, you made my experience absolutely carefree! Thank you so very, very much. More

Effortless Ryan found my GLS450 in Georgia and had it shipped to MB North Olmsted in about a week. In the meantime, all paperwork was FedEx’d to me because of li Ryan found my GLS450 in Georgia and had it shipped to MB North Olmsted in about a week. In the meantime, all paperwork was FedEx’d to me because of living about an hour away and didn’t want to make multiple trips. Once vehicle arrived I took delivery in roughly a half hour... that is what I call customer service. Thanks again Ryan and we will see you in the spring for the wife’s new vehicle. More

Excellent service Excellent experience working with Shawn. Process of purchase extremely easy. Appreciate the follow up call regarding my purchase. Customer service wi Excellent experience working with Shawn. Process of purchase extremely easy. Appreciate the follow up call regarding my purchase. Customer service with all of Mercedes Benz dealership was fantastic. More