Back

Mercedes-Benz of North Haven

North Haven, CT

4.2
1,050 Reviews

620 Washington Ave

North Haven, CT

06473

Directions

By Type

Showing 1,050 reviews

April 28, 2022

I always feel like they are honest with me at every visit. They take time to explain the problem before going ahead with the recommended service. Everyone I’ve encountered there is very polite and res More

by lynnbanka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Apr 29, 2022 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

April 27, 2022

I wanted to solve the problem of the vehicle, and the after-sales service found me the car with the same problem.Say me this is normal.I'm really disappointed. More

by zy_zhangyuan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Molster
May 01, 2022 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Mercedes-Benz of North Haven

April 27, 2022

It was for a recall of augmented cam. Good so far. I used it yesterday and felt different. More

by Mrs Oriol
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Ramos
Apr 28, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

April 26, 2022

Extremely efficient. caring,everything very precise. Kept me informed No waiting Frequent text messages when necessary More

by Robert.consiglio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Apr 26, 2022 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Apr 27, 2022 -

Robert.consiglio responded

Efficient, informing me along the way about the service. Not pushy. Easy to communicate with. Trustworthy

April 26, 2022

Best car buying experience I’have ever had. Service was excellent. Don Shepard was great. More

by traciegarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Don Shepard
Apr 26, 2022 -

Mercedes-Benz of North Haven responded

It's fantastic to hear that Don provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 26, 2022

Our salesman PJ Zamani is courteous, knowledgeable and patient. Everyone is friendly and dealership is local. More

by lyonsmeriden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Timothy Kang, PJ Zamani
Apr 28, 2022 -

Mercedes-Benz of North Haven responded

Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with PJ, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

Apr 28, 2022 -

Mercedes-Benz of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 25, 2022

reliable and accomodating, I like the fact that I was always offered a loaner car if needed. More

by Sallyc514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
Apr 26, 2022 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 25, 2022

Don was a excellent human being not just a sales guy. He worked with me and attended to my every need. 5 star service for sure. More

by Mbaakrime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole Mercedes benz dealership was great, great vibes, Timothy Kang, Don Shepard
Apr 26, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear Don was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

April 25, 2022

PJ was very courteous, affable, and knowlegeable about Mercedes products and features. He was not pushy or overbearing. It was a pleasure to work with him. His style ultimately led to me purchasing a vehi More

by SMJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Brad Derry
Apr 26, 2022 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear PJ delivered such a great experience! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 24, 2022

I made the decision to purchase my leased car and PJ certainly made the decision that much easier. He worked thru the different options and throughout the process he remained very patient, polite and More

by Maureen.rowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
Apr 25, 2022 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Maureen, for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

...
9
...