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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,048 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,048 reviews

March 14, 2021

Mercedes Benz of north haven is top notch. No complaints at all would definitely recommend to friends and family. Thanks so much for the help More

by Bryanbhagwandin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rios
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Wow! Thank you so much for this great five-star review, Bryan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here with us Thank you for choosing Mercedes-Benz of North Haven and helping to share the word about us. We’re here for you anytime! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

Peter was very professional and I would strongly recommend any of my friends and family to go see him thank you again Peter show us everything we need to know about the car More

by giovani_campbell
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Peter Pearce
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Giovani, Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. Peter and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes Benz of North Haven

March 13, 2021

Excellent service as always Very helpful and attentive Excellent service as always Very helpful and attentive I always have a good experience when I go to this dealer which is why I purchased another M More

by CH1LLZ99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

Very customer oriented. Very concerned that this was a redo on service. As I was told the tech didn’t do the greatest job in cleaning off the engine which is why I had oil leaks in my garage. But they fix More

by JLEROYWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos.
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to making things right. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

My Mercedes is the best car I have ever owned. Not only does it look good, the drive is amazing. The service department is efficient and friendly and gets me back on the road as quickly as possible. More

by MOMTOMAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service department met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

Prompt scheduling, easy access to a loaner, timely assessment of repair covered by warranty. They made me very happy! Always a pleasure to work with them More

by VELDER1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ericksen
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear Robert provided you with such a positive and "happy" experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

I was extremely disappointed with my visit to Mercedes Benz of North Haven. The work completed on my car through service department was fine however my car was not detailed at all washed and they left dir More

by daylangreer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Curina
Mar 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case in regards to when your vehicle was returned to you. If you would like to discuss this in more detail, please let us know, and we will get you in touch with our Service Manager. The Service Team at Mercedes Benz of North Haven

March 13, 2021

I'd always pleasantly surprised by the service at Mercedes Benz in North Haven. I cannot wait to visit PJ this fall for an upgrade on my Mercedes More

by LMINICHINO123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you! PJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

I went to service my car and the staff was very nice and helpful and they explain everything in a way that the customer understand thank you More

by EDIL1COQUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, Russ Karkachov
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

Always great service here!! Both sales and the service team. Had a great experience purchasing the car last year with PJ, and the team did great with my 10k mile service. Customer for life! More

by ashleemoore13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Ashlee, Thank you for the kind words for our service department! PJ and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes Benz of North Haven

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