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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,048 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,048 reviews

March 18, 2021

Outstanding. Excellent service. Super friendly. Took their time with my truck, made sure I understood all that was happening along the way. Love love love. More

by MEGHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 19, 2021 -

Mercedes-Benz of North Haven responded

Meghan, thank you for sharing your thoughts about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 18, 2021

When we brought the suv .. Tim Kang write out in paper full detail.. .. after my husband pick up suv full detail wasn’t done like we ask to be .. not happy with service.. from who ever handle doing this s More

by LSayyasenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Steve Curina
March 16, 2021

Service was very friendly and informative of work to be preformed. Follow up calls were made to inform me about additional service needed. My service representative Bob does a great job. More

by Coffeepot91@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None none
Mar 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 16, 2021

Service advisor Robert was very professional. He was friendly and knowledgeable. The waiting area was clean and comfortable. Service was on time and done well More

by wclauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Robert
Mar 16, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 15, 2021

😃I was very impressed with the second service call @ Mercedes of North Haven! My first service call was with their Town & County Auto Body shop where I was also very impressed with excellent service @ a More

by ARTAYLOR73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Zane from Service dept & Mr. John from Town & County Auto Body.
Mar 15, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to help you with your service needs. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes Benz of North Haven

Mar 15, 2021 -

ARTAYLOR73 responded

😃 I am VERY HAPPY!!! I have found a home @ Mercedes of North Haven, CT for my 2006 500 CLK Convertible. I plan on having them do all the service my car needs!!! Excellent service @ Reasonable Prices!!!👏👏👏

March 15, 2021

All I can say is they run like a well oiled machine!! Everyone was efficient and timely I had great service and would recommend this dealership to friends and family More

by RNALFONE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 15, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 15, 2021

Steve Curina went out of way to help us find the used Mercedes we both wanted. Had to sit around too long to get the paperwork completed. More

by john_maturo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, Steve Curina
Mar 15, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Steve had the opportunity to provide you with the perfect vehicle and deal, however, apologize for the unusually long wait for finance. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes Benz of North Haven

March 15, 2021

Great service. We’ve been coming to this dealership for service for the last 15 years for my cars while under or out of warranty. Always perfect work. Completely satisfied every time. More

by Caloi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos service advisor
Mar 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 15, 2021

Friendly and accommodating from start to finish regarding scheduling my service, arrangements for a car, communicating with me throughout the day and cost for the work. More

by HAJUSKAREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon and John in service
Mar 16, 2021 -

Mercedes-Benz of North Haven responded

We are very happy, Karen, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 14, 2021

Both PJ and Alberto made our recent purchase smooth and seamless. PJ handled all of the necessary paperwork efficiently and Alberto with his excellent knowledge patiently answered question after question. More

by klipcan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani, Alberto Rios
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave us this fantastic review. We are very happy to hear that both PJ and Alberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new purchase! The Best or Nothing The Team at Mercedes Benz of North Haven

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