Mercedes-Benz of North Haven | Page 79

Peter was very professional and let us test drive multiple times, he really wanted us to find the right fit and when we found the right car Peter reinsured us by listing the reasons and items we want multiple times, he really wanted us to find the right fit and when we found the right car Peter reinsured us by listing the reasons and items we wanted in a car. In addition, when we pick up the car Peter stayed late and walked us through the car features and how to use and set them up. Moreover, a few days after we took the car home we did find 1 issue with it. Peter listen to our issue and took time to research and resolve it (through the service department). When we took our Mercedes in for service to resolved the 1 issue we had the service team knew why we were there and what to do. Needless to say we are very pleased. Our whole experience was a amazing and very posh! More

I can not tell you how impressed I have been with the customer service from Zane and the entire team at Mercedes of North Haven! From greeting at checkin to explaining the process and having a loaner r customer service from Zane and the entire team at Mercedes of North Haven! From greeting at checkin to explaining the process and having a loaner ready with a quick checkout - this is a well oiled machine that I can recommend without hesitation. More

Sales staff was Very knowledgeable and easy to work with. Steve was very helpful to us, teaching us about the special features our new car. Steve was very helpful to us, teaching us about the special features our new car. More

Worth the drive to North Haven forCourteous, convenient and helpful service. Thank you very much for taking good care of the car and my scheduling needs. and helpful service. Thank you very much for taking good care of the car and my scheduling needs. More

Great service. Kept me advised. Loaner available and clean. Car done on time. Front desk friendly and welcoming. No upwelling g beyond service I needed. clean. Car done on time. Front desk friendly and welcoming. No upwelling g beyond service I needed. More

Scott as a service advisor is concise and clear in his communication. A major service was well delivered. Big fan of the MB excellence at MB of North Haven. communication. A major service was well delivered. Big fan of the MB excellence at MB of North Haven. More

The staff is fantastic. Had to bring my car back unfortunately several times but very willing to work with me to solve the problem. They worked with me to help fix the issues. unfortunately several times but very willing to work with me to solve the problem. They worked with me to help fix the issues. More

Wonderful experience!!! Michael was so helpful and great to work with. I couldn’t be happier with my purchase! I would definitely recommend Mercedes-Benz of north haven!!!! to work with. I couldn’t be happier with my purchase! I would definitely recommend Mercedes-Benz of north haven!!!! More

Scott who has been my advisor for years is always so helpful. I even was able to get a loaner car while my car was being accessed. Great customer service from Scott as always. helpful. I even was able to get a loaner car while my car was being accessed. Great customer service from Scott as always. More

The servicing went as scheduled, no attempts at upselling, loaner car was at the ready. Customer's lounge was as pleasant as possible considering the necessary covid restrictions. upselling, loaner car was at the ready. Customer's lounge was as pleasant as possible considering the necessary covid restrictions. More