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Mercedes-Benz of North Haven
North Haven, CT
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I can not tell you how impressed I have been with the customer service from Zane and the entire team at Mercedes of North Haven! From greeting at checkin to explaining the process and having a loaner r customer service from Zane and the entire team at Mercedes of North Haven! From greeting at checkin to explaining the process and having a loaner ready with a quick checkout - this is a well oiled machine that I can recommend without hesitation. More
Sales staff was Very knowledgeable and easy to work with. Steve was very helpful to us, teaching us about the special features our new car. Steve was very helpful to us, teaching us about the special features our new car. More
Worth the drive to North Haven forCourteous, convenient and helpful service. Thank you very much for taking good care of the car and my scheduling needs. and helpful service. Thank you very much for taking good care of the car and my scheduling needs. More
Great service. Kept me advised. Loaner available and clean. Car done on time. Front desk friendly and welcoming. No upwelling g beyond service I needed. clean. Car done on time. Front desk friendly and welcoming. No upwelling g beyond service I needed. More
Scott as a service advisor is concise and clear in his communication. A major service was well delivered. Big fan of the MB excellence at MB of North Haven. communication. A major service was well delivered. Big fan of the MB excellence at MB of North Haven. More
The staff is fantastic. Had to bring my car back unfortunately several times but very willing to work with me to solve the problem. They worked with me to help fix the issues. unfortunately several times but very willing to work with me to solve the problem. They worked with me to help fix the issues. More
Wonderful experience!!! Michael was so helpful and great to work with. I couldn’t be happier with my purchase! I would definitely recommend Mercedes-Benz of north haven!!!! to work with. I couldn’t be happier with my purchase! I would definitely recommend Mercedes-Benz of north haven!!!! More
Scott who has been my advisor for years is always so helpful. I even was able to get a loaner car while my car was being accessed. Great customer service from Scott as always. helpful. I even was able to get a loaner car while my car was being accessed. Great customer service from Scott as always. More
The servicing went as scheduled, no attempts at upselling, loaner car was at the ready. Customer's lounge was as pleasant as possible considering the necessary covid restrictions. upselling, loaner car was at the ready. Customer's lounge was as pleasant as possible considering the necessary covid restrictions. More
Scott Molster was excellent throughout the entire service process, especially keeping me informed of vehicle status. The entire dealership was clean, professional and a pleasure to work with! process, especially keeping me informed of vehicle status. The entire dealership was clean, professional and a pleasure to work with! More