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Mercedes-Benz of North Haven

North Haven, CT

4.6
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

April 07, 2021

We went to Mauro Motors to test drive a GLA250. We had been researching this car for a month. We met with PJ and he was awesome. He made the process very easy and affordable. The dealership paid me g More

by Tonybugs0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert helped us set the car up and showed us how things work. , Timothy Kang, PJ Zamani
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave this review! We are thrilled Client Advisor PJ was able to assist you and get you into your new Mercedes-Benz! We look forward to assisting you again! The Sales Team at Mercedes-Benz of North Haven

April 07, 2021

My experience with Mercedes of North Haven is exactly what you would want it to be … exceptional. The primary reason for this rating is that PJ Zamani truly gets the concept of building a relationship More

by anankervis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rios -- extremely patient, pleasant and knowledgable., Spencer Gottschall, PJ Zamani
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Hello! Thank you for taking the time to write this incredible review about you experience at Mercedes-Benz of North Haven and reflection on sales experience with Client Advisor PJ and Manager Spencer. PJ and the rest of our team of Client Advisors work hard to provide their customers with the experience they deserve and we are glad PJ was able to assist you in this way! Thank you for choosing to shop with us and for providing us the opportunity to earn your business. We look forward to assisting you again in the future! The Sales Team at Mercedes-Benz of North Haven

April 07, 2021

25 words? Not enough to laud this dealership and Scott Molster! So very kind and helpful and communicative. Won’t deal with anyone else! And Nicole is a wonderful service manager and is always so “reachab More

by bobbie.mandel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Scott Molster
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for the review and kind words about Service Manager Nicole and Service Advisor Scott! We appreciate you choosing to service your vehicle with us here at Mercedes-Benz of North Haven. We look forward to continuing to assist you and your Mercedes-Benz for all future servicing needs! The Service Team at Mercedes-Benz of North Haven

April 07, 2021

I had an amazing experience purchasing my car from MB of North Haven. The entire process was smooth and stress free, which is rare when purchasing a car. I worked with Levius and Tim who made the entire pro More

by jtommaselli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Levius Kingsman
Apr 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for the review! We are so happy to hear about your wonderful purchasing experience at MB of North Haven with Client Advisor Levius and Business Manager Tim. Thank you for giving us the opportunity to earn your business. We look forward to assisting you again in the future! The Sales Team of Mercedes-Benz of North Haven

April 07, 2021

When I got home my top off antifreeze lights came on. The technician should have checked the antifreeze before he handed over the vehicle other than that it was ok. More

by gowsammytulsie1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Apr 07, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your car's service. We truly appreciate your business. We apologize, however, that we missed the mark on checking the antifreeze. If you would like to further discuss your concerns, feel free to contact us at your convenience. The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 07, 2021

Very impressed at the level of Professionalism of the dealership as a whole, but more importantly of Michael Polvere. He listened and that is unusual! More

by Baerhines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Apr 07, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes Benz of North Haven

April 06, 2021

The best service around! I was helped by PJ Zamani who has always been attentive and accommodating to all my car needs. Couldn’t be more satisfied. More

by Jamiebomova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Apr 06, 2021 -

Mercedes-Benz of North Haven responded

Jamie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with PJ here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes Benz of North Haven

April 06, 2021

I was told at checkout I couldn’t use a 25 coupon as a 100 coupon was applied that the service rep had around. When I examined my bill I saw absolutely no reflection of a 100 coupon applied. When I Calle More

by SVIRGADAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Ramos
April 06, 2021

Everyone there very is friendly. I don’t have any problem am appreciate all the work and also recommend to everyone go there getting service. More

by TOHANG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Binh pham, Scott Molster
Apr 06, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Mercedes-Benz of North Haven and helping to share the word about us. We’re here for you anytime! The Best or Nothing The Service Team at Mercedes Benz of North Haven

April 06, 2021

Mercedes Benz of North Haven is a great dealership to work with. Always friendly and willing to go the extra mile. I have had several cars with them and always been pleased with the service. More

by JONAH.TYLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Apr 06, 2021 -

Mercedes-Benz of North Haven responded

Thanks for leaving us a review, Jonah! Our goal is to make sure everyone who walks through the door leaves happy, so we're thrilled to hear we continue to meet your needs. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes Benz of North Haven

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