
Mercedes-Benz of North Haven
North Haven, CT
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I brought my car in for a recall repair and from start to finish everything was excellent. They greeted me when I pulled into the bay and everything was so smooth. They told me where to pick up my loaner c finish everything was excellent. They greeted me when I pulled into the bay and everything was so smooth. They told me where to pick up my loaner car and Nicole is a huge asset to the service department in my opinion. John was my advisor and was very clear on what I should expect and he did everything he told me he would and when he would. I have been having my cars serviced at that dealership for about 27 years and they have always been first class in every aspect of the automotive business. It is a first glass organization. More
It is always an amazing experience to work the MB of north haven service team. They are knowledge, helpful, and extremely responsive. It is quite different from other service centers. north haven service team. They are knowledge, helpful, and extremely responsive. It is quite different from other service centers. More

This is my 2nd Mercedes from Michael & I would not go anywhere else! Picked up my new AMG CLA45 after he held my hand through the entire ordering process to get the exact car I wanted! Then I picked up anywhere else! Picked up my new AMG CLA45 after he held my hand through the entire ordering process to get the exact car I wanted! Then I picked up the car and no sales pitches for extra items just follow the deal we made and drive away! This is the best car buying experance of my life (I'm 64) and I have purchased a lot of cars! More
Friendly and professional. Steve was a pleasure to work with, very responsive to our needs. Always calling back on time. Looking forward to keep doing business with Mercedes of New Haven. with, very responsive to our needs. Always calling back on time. Looking forward to keep doing business with Mercedes of New Haven. More
I’ve been dealing with this dealership for over 20 years, I have always had good customer service ,reliability and generally helpful staff. Good lease renewal experience I have always had good customer service ,reliability and generally helpful staff. Good lease renewal experience More
I was completely disappointed that I had to pay 253.00. How do I know that they were telling the truth. I have had many cars and this has never happened. I work hard to afford my car. And can't afford the How do I know that they were telling the truth. I have had many cars and this has never happened. I work hard to afford my car. And can't afford the top of the line mercedes.I really feel like I was taken advantage of. Thanks Kathy Kendrick More
Great customer service . Michael was in contact with us during the process of ordering our new Mercedes Benz E class. He was also very knowledgeable about the car during the process of ordering our new Mercedes Benz E class. He was also very knowledgeable about the car More