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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,060 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,060 reviews

May 11, 2021

Phenomenal service all the way!!!!! Great people throughout the company. A+! I would recommend anyone that has a Mercedes and bought their vehicle elsewhere to use Mercedes-Benz of North Haven fro More

by RoboG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
May 11, 2021 -

Mercedes-Benz of North Haven responded

We appreciate your business and our team looks forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 11, 2021

Came in for a routine service and a minor recall. It was done as a wait for service. They took the car right in and service was done in less than the quoted time. Waiting area was comfortable and saf More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
May 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us, Bob! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our service team, and we look forward to working with you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 11, 2021

I walked in to Mercedes Benz looking to Test drive some 3rd row suvs. I end up purchasing the amazing Gls 450. Peter was a big help, great customer service, great convo, quick on his feet. He listened shar More

by smayers15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov
May 11, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you'll enjoy your new GLS 450! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 10, 2021

The entire team has gone above and beyond to make sure i was happy. Very pleasant, professional and a very smooth transaction, i would highly recommend to anyone looking for a new or certified Mercedes! More

by jessicasciarra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
May 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Jessica, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 10, 2021

I’m very happy with the service.Very knowledgeable I’m very happy with the service. Very knowledgeable personnel and professional service. I’m happy with the experience and the service I’ll recomme More

by crrsln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, PJ Zamani
May 11, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your great feedback! Thank you for helping to spread the word about us. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 09, 2021

PJ is a wonderful salesman who always goes above and beyond. This is our 3rd car purchase from PJ-there are two dealerships very close to our home, but we prefer to make the trip to North Haven because More

by Hmf3398
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
May 10, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that PJ and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 08, 2021

Worked with Peter for a used car. Great response time. Bought for my teenage daughter. Happy completely serviced prior to delivery. Car completely detailed prior to delivery More

by armstrong.n.6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
May 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your daughter's car! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 07, 2021

Service Department is excellent. It provides prompt, thorough, efficient, friendly and reasonably priced service. The entire staff is quite professional and customer oriented. I highly recommend this de More

by JWEISSBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
May 08, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to serving you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 07, 2021

There was no loaner vehicle available, which was an inconvenience. My vehicle was kept overnight and having a loaner would have been of great convenience. More

by khriscrenshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
May 08, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you weren't entirely satisfied with your experience here at Mercedes-Benz of North Haven. We hope you will give us another opportunity to serve you! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 07, 2021

The service was excellent, beginning with the schedule, then having Scott explain the repairs needed and the cost. I really appreciate Scott's effort to let me know when the next repair could be done and More

by GAYLEWST
Recommend Dealer
Yes
Employees Worked With
Scott Molster
May 08, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We look forward to sharing your compliments with Scott and the team! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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