
Mercedes-Benz of North Haven
North Haven, CT
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Great customer service, well organized, friendly environment, employees very nice and there to help you with your car. I bought my car at this dealership because of the service. environment, employees very nice and there to help you with your car. I bought my car at this dealership because of the service. More
(Bobby Erickson)Service advisor was not attentive , not friendly, failed to explain process and never expressed concern for customers needs. Mechanic did a great job. friendly, failed to explain process and never expressed concern for customers needs. Mechanic did a great job. More
The service was great except the price was extremely expensive for something easy to fix. They have washed the car and they fix the problems but it cost $1840 expensive for something easy to fix. They have washed the car and they fix the problems but it cost $1840 More
Had a good experience until the lady in front of me complained about being charged to much for her work for ten minuets and I could not get to the counter to pay my bill. Felt bad for service rep. complained about being charged to much for her work for ten minuets and I could not get to the counter to pay my bill. Felt bad for service rep. More
I can’t say enough about PJ ! His attention to detail and his professionalism is outstanding. He truly goes above and beyond! His extensive knowledge and his dedication to his clients is admirable. If you a his professionalism is outstanding. He truly goes above and beyond! His extensive knowledge and his dedication to his clients is admirable. If you are looking to lease or buy, do yourself a huge favor and contact PJ @ “Mercedes-Benz of North Haven! He’s the man to help you navigate the waters! Outstanding service! Thank you so much PJ!! More
Very nice staff. Pleasant, knowledgeable, and helpful. Al Omading went the extra mile in assisting us with this purchase and following up on our satisfaction with the car thus far. Omading went the extra mile in assisting us with this purchase and following up on our satisfaction with the car thus far. More
Excellent experience. Service tech offered a discount coupon which I was unaware of, and car was washed and delivered ahead of schedule. Thanks for the great experience. coupon which I was unaware of, and car was washed and delivered ahead of schedule. Thanks for the great experience. More
I am very happy with the experience that I had with the service & parts department they did what they said they were going in a very timely matter I will recommend this dealership for service & parts service & parts department they did what they said they were going in a very timely matter I will recommend this dealership for service & parts More
Steve, my salesman was very helpful and respectful. Took the time to show me some of the vehicle's features. I will have a other lesson with him. the time to show me some of the vehicle's features. I will have a other lesson with him. More

Terrific experience from start to finish. I went in just to look and walked out with a new car that I love. Al was awesome. Answered all my questions. Never made me feel pressured. Respected my son’s questi to look and walked out with a new car that I love. Al was awesome. Answered all my questions. Never made me feel pressured. Respected my son’s questions and car knowledge as well. More