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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,060 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,060 reviews

June 02, 2021

Super Cool...Treated nice MR PJ was the best Sales Super Cool... Treated nice MR PJ was the best Sales Man.. Definitely will recommend my friends to go there.. Awesome.. Great experience.. Ho More

by Arjun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Jun 02, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Arjun, for taking the time to leave us this fabulous review! We're thrilled that you found your experience with PJ to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. Congratulations on your new GLE, Arjun! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 02, 2021

Friendly and understanding staff. Prices are a little high knowing the industry from my Dad. I wish they offered car detailing as well for an add on to service. More

by BrittLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Jun 02, 2021 -

Mercedes-Benz of North Haven responded

Britt, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

June 01, 2021

I appreciate everything from this dealer they were very knowledgeable of every aspect from start to finish and knew everything to know about Mercedes thank you so much More

by anibal7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, PJ Zamani
Jun 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for choosing Mercedes-Benz of North Haven! Congratulations on your new Mercedes, Anibal! Please let us know if we can be of any more assistance! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 01, 2021

Every one was friendly. They listened to my needs and answered questions. Steve was great at following up when he said he would. I would absolutely recommend to others More

by cheleot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, Steve Curina
Jun 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for Steve, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 01, 2021

Pj was very easy to deal with, He help me through the process. I would’ve have got the car if it wasn’t for him, I really wish there was more people like him, Thanks again More

by Rkearse1004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Jun 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that PJ met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 31, 2021

I enjoy having my auto serviced here because the service advisers are very polite, helpful and accommodating. The service is always satisfying and thorough. I have had fine experiences with sales personnel More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, John Ramos, Scott Molster
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your review, Jim! It's great to hear we've been able to consistently meet your vehicle needs for decades(!) now. We are so glad to have you as a customer and we truly appreciate your loyal business! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 31, 2021

One of the best experiences by far! They made the process so easy and answered all my questions every step of the way. I would definitely recommend them & Michael!!!! More

by Serrita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your review, Serrita! It's fantastic to hear that Michael and the rest of our team provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 31, 2021

Expensive. Good service and nice but far overpriced. Good location and fine facility. People were friendly and responsive. No complaints other than price. This repair was more than triple the price More

by HUGH.TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Ericksen
May 29, 2021

The experience exceded our expectations - from truly listening to our needs to matching us to the perfect vehicle to purchasing with no pressure. Outstanding service from start to finish! More

by hdeflippo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Derry Tech Concierge, Timothy Kang, Michael Polvere
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 29, 2021

The salesperson was very nice, greeted me with grace and pleasant. Made me feel at home Tim in finance was very nice. He explained everything. More

by shirkdan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, Don Shepard, Bobby Ericksen
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

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