Mercedes-Benz of North Haven

Staff was friendly and courteous upon entering the showroom. My salesperson, P.J., was very professional and went out of his way to ensure that I got the best possible trade-in for my 2019 Mercedes-B showroom. My salesperson, P.J., was very professional and went out of his way to ensure that I got the best possible trade-in for my 2019 Mercedes-Benz GLA250 for a brand new 2021 Mercedes-Benz GLA250W4 lease. P.J. also followed-up 2-days later to see how I was enjoying the vehicle and if there were any additional questions. Brad Derry, Product Concierge went over the particulars of the vehicle. I do have to say, I was overwhelmed at how much the instrumentation and functionality changed within 2-years. Brad was available when I called for any additional questions. More

PJ is the only person I would ever buy a car from. Absolutely the best. Absolutely the best. More

Excellent thorough and professional service. Service advisor John Ramos easily available, thoughtful and patient, ready to explain complicated circumstances. Very reasonable pricing for a luxury dealers advisor John Ramos easily available, thoughtful and patient, ready to explain complicated circumstances. Very reasonable pricing for a luxury dealership. More

Great customer service! Patient and attentive. Work with you to make it happen! with you to make it happen! More

The people are polite and they do what they say. More

Always friendly and efficient , super organized never a problem bringing my car in problem bringing my car in More

I was very satisfied the service was quick and efficient I will come again later for another service i mean for any kind of repair I will come again later for another service i mean for any kind of repair More

They always take care of me and care for my car the way I do. Scott was helpful and witch to repent to any questions and requests I had. do. Scott was helpful and witch to repent to any questions and requests I had. More

Dealership is very good. Professional and courteous. (Not thrilled with what the service cost me) No complaints about dealership. Believe me you would know if I did (Not thrilled with what the service cost me) No complaints about dealership. Believe me you would know if I did More

Peter Pearce was to say the least AMAZING! Made me feel super comfortable through this whole process! I also want to thank Brad in Product Concierge Dept for helping me learn more about my car! Everyone wa super comfortable through this whole process! I also want to thank Brad in Product Concierge Dept for helping me learn more about my car! Everyone was so nice & helpful. Originally I visited the Mercedes dealer in Greenwich, and had a terrible experience. I wish I visited North Haven originally, the quality & service is like none other. Everyone really made this a very good experience for me. I will recommend all my friends , family and customers ( I am a Branch Manager for Nutmeg State Financial Credit Union) to do all their Mercedes business at the North Haven Location!!! Thanks again! More