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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,055 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,055 reviews

July 01, 2021

Everything was done very professionally. We stopped in just to look at cars, but because of the trade in value given, and Mr. Kingsmans knowledge and demeanor, we bought a car. More

by edward-stephens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Russ Karkachov, Levius Kingsman
Jul 01, 2021 -

Mercedes-Benz of North Haven responded

Edward, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Levius met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 30, 2021

Working with Don Shepard was an absolute pleasure! Don was extremely knowledgeable, the car was in amazing condition and the most importantly I trust him and I have recommended Don Shepard to everyone I k More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Jul 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Jessica, for your business and this review. We're happy to hear that Don and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

June 30, 2021

I’ve been a customer of this dealership for years and Don Shepard always takes care of me. I would never buy a Mercedes from another dealership. More

by jl618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Don Shepard
Jul 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Don delivered such a great experience! Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 30, 2021

We had a very good experience, PJ was great.The We had a very good experience, PJ was great. The assistant that showed us how to work the car was also very helpful yadda yadda yadda More

by jsepot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, PJ Zamani
Jul 01, 2021 -

Mercedes-Benz of North Haven responded

It's fantastic to hear that PJ provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 29, 2021

Service contact did a good job with communication. Down fall is I picked up car with debris stuck to hood and had to wash car to ensure paint was not damaged More

by charlie.mccowen
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Jun 29, 2021 -

Mercedes-Benz of North Haven responded

Charlie, Thank you for sharing your service experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 29, 2021

Very professionally operated. You’re made to feel that your wishes are respected, in terms of what you are looking for in your car. Pleasant and safe environment. More

by brightsky220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Derry, Muhammad Sabir, PJ Zamani
Jun 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. PJ, Brad and Muhammad work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

June 28, 2021

Mercedes-Benz of North Haven always makes you feel welcome. They discuss the service being done to your car in terms anyone can understand. Excellent all-around service. More

by BRNFRDJAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Jun 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the great review and rating. We appreciate your business and our team looks forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

June 28, 2021

Michael and Mercedes Benz of North Haven made it a breeze to shop and buy a new car! They were very knowledgeable and made us feel right at home. I would highly recommend More

by cland2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Jun 29, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that Michael and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

June 27, 2021

Always a great experience, and Bradley was very helpful showing me how everything works! More

by polkepainting1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Jun 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

June 26, 2021

This place is fantastic. They spent time with me to show me how to use the car. Everyone was very professional . Tim, PJ, Brad & Mohammad were courteous and friendly. I would recommend them to anyone. This More

by Mschoenfeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad! Great guy! , Muhammad Sabir, Timothy Kang, PJ Zamani, Zane Honious
Jun 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven and for the kind words and rating! The Best or Nothing The Team at Mercedes-Benz of North Haven

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