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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,060 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,060 reviews

July 16, 2021

This dealership is very busy, hard to find an appointment within 2 weeks. They provide good services with very reasonable prices. I travel from Hartford to north haven for their service, highly recommended More

by DAIB0267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Jul 17, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 16, 2021

From the beginning of my search online to then in person with PJ Zamani and the whole team at Mercedes Benz of North Haven ~ it was pleasurable and easy. PJ worked diligently to look for my “just right” ve More

by Geralynbrink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Denny, Russ Karkachov, PJ Zamani
Jul 17, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave us this great review! It has been a pleasure serving you, Geralyn. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new Mercedes, Geralyn! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 15, 2021

A very poor buying experience. The Service aspect was very poor. After-sales service was very poor. After-sales personnel have a poor maintenance technology. More

by balarui
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Sheikh, Muhammad Sabir, Timothy Kang, Steve Curina
Aug 01, 2021 -

Mercedes-Benz of North Haven responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at Mercedes-Benz of North Haven

July 15, 2021

Great service friendly staff very accommodating Excellent Right on time Prompt to finish. Very thorough Efficient and organized, called and made the appointment for Service went right in on ti More

by John Grillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Jul 15, 2021 -

Mercedes-Benz of North Haven responded

John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 15, 2021

I always wait until I visit my family in CT to bring my car in for service. Service here is far superior than the one in NYC! Thanks More

by lcdematteo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen, Zane Honious
Jul 15, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to seeing you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 14, 2021

I was greeted by John ,quick , and friendly . The signing in was fast. Michael mechanic was very Friendly ,efficient type I would hire personally. Car returned well cleaned. More

by djbbutterfield
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Who worked on the car, and Michael Jordan who help me make the appointment. Always a pleasure to see and you know you can trust., John Ramos
Jul 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 13, 2021

Excellent customer service. Easy to communicate with as they work with you and get you the best deal they can offer all With being super friendly. I’ve dealt with both BMW and Mercedes at this dealership More

by tlc00769
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Michael Polvere
Jul 13, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 13, 2021

This dealership has state of the art service. The text feature where one can follow the status of service during the day is great. All issues we noted on the drop off envelope were addressed and corrected More

by CARTOPHILIANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Jul 13, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 13, 2021

Always amazing experience. I am very happy to get the service of the vehicle at this location for their the quality of work, cleanliness and recommendations. More

by Somuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Jul 13, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 12, 2021

I was greeted by my sales man Al within minutes of arriving in Mercedes lot… he was very professional, polite and asked what I was interested in and very helpful!! I told him what I was looking for a More

by donnafig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Muhammad Sabir, Timothy Kang, Alvar Omoding
Jul 12, 2021 -

Mercedes-Benz of North Haven responded

Donna, Thank you for taking the time to share your thoughts on working with Alvar and our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Team at Mercedes-Benz of North Haven

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