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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,055 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,055 reviews

July 14, 2021

I was greeted by John ,quick , and friendly . The signing in was fast. Michael mechanic was very Friendly ,efficient type I would hire personally. Car returned well cleaned. More

by djbbutterfield
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Who worked on the car, and Michael Jordan who help me make the appointment. Always a pleasure to see and you know you can trust., John Ramos
Jul 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 13, 2021

Excellent customer service. Easy to communicate with as they work with you and get you the best deal they can offer all With being super friendly. I’ve dealt with both BMW and Mercedes at this dealership More

by tlc00769
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Michael Polvere
Jul 13, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 13, 2021

This dealership has state of the art service. The text feature where one can follow the status of service during the day is great. All issues we noted on the drop off envelope were addressed and corrected More

by CARTOPHILIANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Jul 13, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 13, 2021

Always amazing experience. I am very happy to get the service of the vehicle at this location for their the quality of work, cleanliness and recommendations. More

by Somuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Jul 13, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 12, 2021

I was greeted by my sales man Al within minutes of arriving in Mercedes lot… he was very professional, polite and asked what I was interested in and very helpful!! I told him what I was looking for a More

by donnafig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Muhammad Sabir, Timothy Kang, Alvar Omoding
Jul 12, 2021 -

Mercedes-Benz of North Haven responded

Donna, Thank you for taking the time to share your thoughts on working with Alvar and our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 12, 2021

Levius was amazing! He was professional and friendly and my experience buying a Mercedes was excellent! Everyone at the dealership was very pleasant and I love my new car! More

by Kim T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Levius Kingsman
Jul 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Kim, it's fantastic to hear that Levius provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 10, 2021

Mike Mauro should be proud of the team he has working for him in the service department. They are efficient, friendly, clean and respectful. I have an older vehicle and they treated it like it just came off More

by Dumb Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Holdam, Nicole Somers, Scott Molster
Jul 10, 2021 -

Mercedes-Benz of North Haven responded

Thanks, Dan, for sharing your thoughts about your experience with Mike here at Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 10, 2021

They give excellent service. They are very honest and considerate . Acceleration problem post diesel service was completely taken care of. The car runs like new with +30 mpg! More

by ADMCBRIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos, Scott Molster
Jul 12, 2021 -

Mercedes-Benz of North Haven responded

We appreciate your business and our team looks forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 10, 2021

MB of North Haven was awesome! Clean dealership and definitely not pushy! Offered a decent price and worked to make it a better price! Very happy customer More

by Ant173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, PJ Zamani
Jul 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 07, 2021

Wish u had car loaners for oil changes. Other than that service is great, looking forward for the new models to make an appearance. I be checking the web for updates on the new cars and see what's new. More

by GROSSONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Jul 07, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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