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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,060 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,060 reviews

August 03, 2021

Excellent service. Was very happy. Don was very helpful with everything great guy to work with. I would highly recommend him to anyone who wants to buy a car from this dealership. Tim was also very helpful More

by michaelvoira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Don Shepard
Aug 03, 2021 -

Mercedes-Benz of North Haven responded

Michael, Thank you so much for your kind words for Don, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 31, 2021

Michael was amazing very courteous and informative not pushy and a pleasure to work with. I hate buying cars and he made It’s an enjoyable experience. When I get my next car I will be going to him-and he More

by stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Aug 02, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Stephanie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 30, 2021

Very happy with my experience. Michael was helpful and made sure everything went good. Perfect customer service and I will definitely be back for my next car, More

by Elisabeth-hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, Michael Polvere
Jul 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review, Elizabeth! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 30, 2021

As always service and parts are at their best. Can't thank them enough for the fast service while taking care of my customers car.. More

by MDAVINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Jul 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 30, 2021

Excellent service outstanding customer service staff was friendly and attentive, Pj salesperson was exceptional and attentive. This is my second Mercedes Benz purchase at this location. More

by jsant66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
Jul 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with PJ here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 30, 2021

Don is the best salesman hands down very patient explains the entire buying process to you. Makes you feel comfortable and confident in your purchase. More

by Walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Jul 31, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback, Walter, on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that Don was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

July 29, 2021

The service was well organized and went very smoothly. I was notified in a timely manner of the evolution of the job. Everybody was very courteous, More

by A.H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Jul 29, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 28, 2021

The staff at Mercedes Benz of North Haven is phenomenal. From sales to service you are guaranteed to be taken care and treated like family. They do a tremendous job at keeping their promise and keeping you More

by Slodka143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levius , Timothy Kang, John Ramos
Jul 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. John and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

July 28, 2021

5 Stars!!! Great buying experience. Vehicle was exactly as described, no hard sell, no pushy tactics. Don truly is the best. Thank you again. I'm very happy with the purchase. More

by Mona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Jul 28, 2021 -

Mercedes-Benz of North Haven responded

Mona, Thank you for taking the time to write this review and let Don know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

July 28, 2021

My salesman, Michael, was great to deal with right from the start--February, 2021 to today, July 28, 2021, when I finally picked up my 2021 GLE350. He was not pushy, very professional and listened to ever More

by jfaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Jul 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

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