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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,060 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,060 reviews

August 26, 2021

The dealer took my car in and I did not have to worry about anything. It was a great experience.I want to endorse John Ramos for the great follow up and thoroughly attention to detail. Very pleased. More

by FERNANDO.SILVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Aug 26, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you, Fernando. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 25, 2021

Short and to the point. Donald Shepard and his team at Mercedes-Benz of North Haven are the best. If you want a professional experience and not pay too much, this is where you need to go. More

by creativedept
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Don Shepard
Aug 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear that Donald and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

August 25, 2021

I had to come in for a recall notice I received. I set up my appointment easily. Nice customer service and quick service time. I will definitely go there again. I do hope there is coffee next time. More

by MARYDROST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, I forgot his name
Aug 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Mary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 25, 2021

Michael made the buying experience comfortable and pressure free. Also nice experience with the finance team. They both were very knowledgeable about both the car and extra options More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere
Aug 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Ken, it's fantastic to hear that Michael and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 25, 2021

I have purchased 2 cars over the last 5 years from them ,transaction experience was fair and smooth,PJ Samani was excellent and very helpful! More

by Duminda32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani, Brad Derry
Aug 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with PJ and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 24, 2021

Pleasant experience as far as car buying goes. Al and Manny were knowledgeable and pleasant to work with. I feel I received a fair deal on the car purchased. Dealership was clean and observed Covid-19 p More

by astresm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Russ Karkachov, Alvar Omoding, Brad Derry
Aug 24, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear that Manny and Al provided you with great customer service, and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 23, 2021

As always, a seamless transaction!! Love dealing with MB of North Haven. A class act! The staff always makes me feel like my business is appreciated. More

by DSDEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Scott Molster
Aug 24, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 23, 2021

Very pleased with my transaction. A professional environment to conduct this purchase. Worth my time to visit the dealership. Thanks for making this experience worthwhile. More

by D J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Timothy Kang, Marc Petersen
Aug 24, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 21, 2021

Overall, I had a great experience while purchasing my new vehicle(s). Pj, Tim, and Brad were very professional and courteous as they walked me through the entire process. I was very pleased with the service More

by Tracie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Brad Derry
Aug 22, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback, Tracie, on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that Time and Brad were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

Aug 22, 2021 -

Tracie responded

Don't forget about PJ!! 😀😀

August 20, 2021

Great customer service from Mike in the parts dept! Replacement key ordered and received a call that it was in two days later. Very satisfied response! More

by VMQuinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, parts dept.
Aug 22, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with Mike in our parts department. We're glad to hear he delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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