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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,060 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,060 reviews

August 31, 2021

Al is friendly and knowledgeable about the Mercedes brand. He responded quickly & efficiently to my request to test drive and followed up with me afterward! More

by DK06511
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Sep 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Al here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

August 30, 2021

Don was very friendly, very accommodating and very easy to work with. Would gladly get my next there as well and plan on doing so in a few years. More

by Nraimo25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Aug 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don and the team met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 30, 2021

I cannot say enough good things about the quality of Buying car Experience , Don Shepard offered to me - He thoroughly reviewed all aspects of the operation of my new c300 so that i felt not only safe More

by sidiamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Aug 30, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear that Don provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

August 30, 2021

Another easy transition from one lease to another. Peter Pearce makes the process as seamless as possible with 99% of the transaction taking place on line. More

by jbrangi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Peter Pearce
Aug 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Peter, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 30, 2021

The North Haven dealership is very professional, courteous and a pleasure to do business with. Every time I come to this service center I am treated with the upmost care and respect. More

by KOLB_SUZANNE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Aug 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much, Suzanne, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 30, 2021

Don was very helpful throughout the whole car buying process. He was very friendly, very accommodating, and a pleasure to work with. I will be recommending him to other family members and i will also b More

by clay1221
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Aug 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

August 30, 2021

You feel like royalty. My wife came in separate from me & my salesman, Marc Petersen, recognized her from her license picture. There were no pressure tactics. Tim, the finance manager, made us feel so confid More

by Bubba613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Muhammad Sabir, Timothy Kang, Marc Petersen, Brad Derry
Aug 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your review and kind words for Marc and Tim. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

August 29, 2021

Everything went well!! The car is perfect and we are pleased with all it has to offer!! Many happy years ahead owning it. It’s a beautiful car! More

by glasscar60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Marc Petersen
Aug 30, 2021 -

Mercedes-Benz of North Haven responded

Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 27, 2021

Smooth process, John Ramos was very knowledgeable, courteous & helpful. 5 STAR SERVICE. The facility was spotless. All the staff were very welcoming. Cold water bottles in the frig. More

by john@autografix.info
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Aug 27, 2021 -

Mercedes-Benz of North Haven responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 27, 2021

Very friendly, very accommodating, very easy to work with. Would gladly get my next car there as well and plan on doing so in a few years More

by Bjd2217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere, Brad Derry
Aug 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

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