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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,079 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,079 reviews

September 21, 2021

The dealership had what I was looking for. The salesman I was working with was helpful in getting the car sold. More

by piscitellir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Steve Curina
Sep 21, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 20, 2021

Low pressure, very helpful, knowledgeable staff. Very good experience and love the car. Usually don’t look forward to the car negotiation and purchase process but these guys made it easy. More

by ajnamonmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere, Brad Derry
Sep 20, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that Brad, Michael and Russ were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 20, 2021

Thank you for a Patient thank you Mark thank you Mohamad for helping us to get the right car how are you Good customer service More

by Rafeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you all , Spencer Gottschall, Muhammad Sabir, Marc Petersen
Sep 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Marc and Muhammad were able to help, and we hope to see you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 20, 2021

I had good experience previously but this one was terrible. Made appointment for 7:45 and I didn’t get my car until 5 o’clock I wasted a full day just waiting. Horrible More

by Cina1910
Recommend Dealer
No
Employees Worked With
Zane Honious
Sep 21, 2021 -

Mercedes-Benz of North Haven responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Service Team at Mercedes-Benz of North Haven

Sep 22, 2021 -

Cina1910 responded

Cina1910@yahoo.com. Thanks

Oct 07, 2021 -

Mercedes-Benz of North Haven responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

September 19, 2021

Great customer service and I love my car very Mercedes Benz very much. I recommend this dealership. More

by Tavarezcorrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 18, 2021

Al is patient, helpful and knowledgeable. He helps me a lot on out-of-state purchase questions. More

by Hy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Al here at Mercedes-Benz of North Haven. Congratulations on your new Mercedes! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 18, 2021

Second car with PJ Zamani who was absolutely great. Everything was smooth and easy. I'll always buy my next cars with him More

by KWR3RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that PJ had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

Sep 19, 2021 -

KWR3RD responded

Also, I neglected to mention Spencer-Sale Team Manager for making special allowances to accommodate my situation.

September 17, 2021

1- The customer services at N Haven is outstanding 2- 1- The customer services at N Haven is outstanding 2- Mr. Levius K. was professional and friendly 3- We absolutely lease the car because of Mr. Le More

by Yanet Valdez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, Levius Kingsman
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

Sep 23, 2021 -

Yanet Valdez responded

I’m very happy with my new sudan MB I love the color and I love how’s feels inside! 🥰thank you thank you Levius, Manny and Tim

September 15, 2021

Happy with the service and cleanliness of the car when I picked it up. John was very honest about the service possibly extending overnight. He followed up as soon as he knew. More

by Mespos6021
Recommend Dealer
Yes
Employees Worked With
John Ramos
Sep 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 15, 2021

Excellent service and Marc Peterson was outstanding. However, a lot of changes from my 2015 to 2021 and ,having no idea, training was not good. More

by josephanastasio27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Scott Molster, Marc Petersen
Sep 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much, Joseph, for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

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