Mercedes-Benz of North Haven

Car broke down out of state. Car towed to MB of N Haven. Despite being very busy in their service department, they finished the work on time and kept me informed daily. They were Car towed to MB of N Haven. Despite being very busy in their service department, they finished the work on time and kept me informed daily. They were excellent to deal with, and did a great job! More

Mary and staff was very professional and knowledgeable. Excellent service and I would highly recommend. Excellent service and I would highly recommend. More

Very pleased with the on time of the your service. Also, in a short period of time I was gone with a loaner. By text, I was informed as to when to pick up my vehicle ,as well as what was being done Also, in a short period of time I was gone with a loaner. By text, I was informed as to when to pick up my vehicle ,as well as what was being done to my car. When I picked up my car, your excellent service was repeated. It took minutes to see the cashier and wait for my car , Your staff made me appreciate your customer service, staffed by very good employees. More

Very smooth transaction. Clayon is awesome! Highly recommend Clayon! Would definitely use his services again. Clayon is awesome! Highly recommend Clayon! Would definitely use his services again. More

From beginning to end, a seamless and unexpectedly stress-less experience…PJ, Justin and the team were very easy to work with. stress-less experience…PJ, Justin and the team were very easy to work with. More

Outstanding dealership! Izear was wonderful to deal with. Very helpful, knew what I was looking for. Michael was also helpful. He took his time to explain all the features o Izear was wonderful to deal with. Very helpful, knew what I was looking for. Michael was also helpful. He took his time to explain all the features of the car. More

Great service and wonderful team to work with. It has been a pleasure ti wor with PJ. He is the best! It has been a pleasure ti wor with PJ. He is the best! More

Mercedes costumers deserves better service after spending close to $100,000 for a car . Mercedes-Benz of North Haven it's a luxury looking ,,Banana Republic '' I definitely not recommend to spend money t close to $100,000 for a car . Mercedes-Benz of North Haven it's a luxury looking ,,Banana Republic '' I definitely not recommend to spend money there!!They do not deserve any penny. . They not taking responsibility during the service, they only making photos when you drop off your car , but they can't show you any photos or videos when you pick up the car . Unfortunately, who can check the videos is not in ,she or he's on vacation!! Please be careful and don't trust them!!!! More

Very pleasant experience. I was greeted right away and within 10 min they appraised my car and bought it. I have been leasing for 27 years and this by far was the fastest and g I was greeted right away and within 10 min they appraised my car and bought it. I have been leasing for 27 years and this by far was the fastest and greatest experience ever. Keep up the great work!!!!! I will definitely say if your shopping for a Mercedes or turning in your leased Mercedes vehicle 120% you need to go to Mercedes of North Haven😊 More

Bought a used E350. Stored it in my garage and drove it 4,000 miles. One year later, “A Service”. I’m told I need $10,000 worth of repair. Sub frame rust. Brake lines r Stored it in my garage and drove it 4,000 miles. One year later, “A Service”. I’m told I need $10,000 worth of repair. Sub frame rust. Brake lines rust, transfer case leak, transmission leaking and new brakes and will soon need new tires. Folks, I did not drive this car hard or often and nobody but myself drove it. I feel I was cheated. After being a loyal customer to both Mauro Motors and Mercedes Benz for over 20 years, I will never ever have anything to do with this dealership again. More