Mercedes-Benz of North Haven

Mercedes costumers deserves better service after spending close to $100,000 for a car . Mercedes-Benz of North Haven it's a luxury looking ,,Banana Republic '' I definitely not recommend to spend money t close to $100,000 for a car . Mercedes-Benz of North Haven it's a luxury looking ,,Banana Republic '' I definitely not recommend to spend money there!!They do not deserve any penny. . They not taking responsibility during the service, they only making photos when you drop off your car , but they can't show you any photos or videos when you pick up the car . Unfortunately, who can check the videos is not in ,she or he's on vacation!! Please be careful and don't trust them!!!! More

Very pleasant experience. I was greeted right away and within 10 min they appraised my car and bought it. I have been leasing for 27 years and this by far was the fastest and g I was greeted right away and within 10 min they appraised my car and bought it. I have been leasing for 27 years and this by far was the fastest and greatest experience ever. Keep up the great work!!!!! I will definitely say if your shopping for a Mercedes or turning in your leased Mercedes vehicle 120% you need to go to Mercedes of North Haven😊 More

Bought a used E350. Stored it in my garage and drove it 4,000 miles. One year later, “A Service”. I’m told I need $10,000 worth of repair. Sub frame rust. Brake lines r Stored it in my garage and drove it 4,000 miles. One year later, “A Service”. I’m told I need $10,000 worth of repair. Sub frame rust. Brake lines rust, transfer case leak, transmission leaking and new brakes and will soon need new tires. Folks, I did not drive this car hard or often and nobody but myself drove it. I feel I was cheated. After being a loyal customer to both Mauro Motors and Mercedes Benz for over 20 years, I will never ever have anything to do with this dealership again. More

Don’t bother going here. Two weeks to get an appointment only to be told we can’t get to it today leave it over night. Ok loaner car? No sorry unavailable. Diagnosed fo Two weeks to get an appointment only to be told we can’t get to it today leave it over night. Ok loaner car? No sorry unavailable. Diagnosed for $200 and should leave it until the part arrives in a day or two. Loaner car unavailable. This is not good customer service. Consider your options carefully. More

PJ, Levius and Tim took such good care of me…fast; professional; very friendly; the whole process is so easy; the paperwork when very quickly. professional; very friendly; the whole process is so easy; the paperwork when very quickly. More

Do NOT buy a used car from Mercedes of No Haven! 6 months ago we bought a used C300 for our 16 year old son. Has only driven about 1,000 miles. After bringing to a mechanic to replace a leaking br 6 months ago we bought a used C300 for our 16 year old son. Has only driven about 1,000 miles. After bringing to a mechanic to replace a leaking brake line we discovered the subframe has rotted out and the car can not be driven. $4,000+ to fix it and Mercedes of NH doesn’t want to know anything! They won’t even return phone calls! The salesman’s pitch was “safest car for your 16yo” but they let us leave with a vehicle that should have been red tagged and never sold as is. Come to find out this is a very common problem and one of their mechanics should have found it while doing the presale inspection. More

Your staff always provides us with outstanding service, whether it be Scott, or on this occasion, Nicole. I got into my car this morning to take my wife to an appointment and I saw that my tire had no pres whether it be Scott, or on this occasion, Nicole. I got into my car this morning to take my wife to an appointment and I saw that my tire had no pressure. From experience I knew I would probably need a new tire. My wife had to take herself to her appointment and I went to the dealer and alerted them that I was on my way. I was as usual greeted with utmost courtesy on the phone and in person. I needdd my car because I had to go to a doctor’s appointment. They supplied me with a new tire expeditiously. Thanks ever so much. Abe Mandel More

Great experience, professional staff , clean dealership. Izear went above and beyond getting the Mercedes’ off the show room floor explained the benefits and features of the vehicle and was patient with al Izear went above and beyond getting the Mercedes’ off the show room floor explained the benefits and features of the vehicle and was patient with all of our questions ! Thank you Izear and Mohammad For your attention to detail ! Sincerely , The Conlon’s More

Excellent service staff, vehicle was in and out in a timely fashion. Would recommend to friends and family looking to have their car maintained here. timely fashion. Would recommend to friends and family looking to have their car maintained here. More

Went here for service, they surprised me with a loaner. The scheduler was competent. Zane the service advisor was excellent and kept consistent communication. Dropping the car off and pick up was seamless The scheduler was competent. Zane the service advisor was excellent and kept consistent communication. Dropping the car off and pick up was seamless and quick. More