
Mercedes-Benz of North Haven
North Haven, CT
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Excellent experience. I have been buying our Mercedes cars from this dealership since 2004 . They are very accommodating and Knowledgeable. I have had a great experience with Sales Staff specially Pezh cars from this dealership since 2004 . They are very accommodating and Knowledgeable. I have had a great experience with Sales Staff specially Pezhman Zamani . Pezhman has been always very helpful and knowledgeable. Thank you Pezhman for great Client services. I also have to mention about Brad who patiently went over our New 2021 S584 Class with us. I like to thank Tim, in the financial department. I have had the pleasure to work with him twice this year Last but not least . I would like tp thank Manny Sheik the sales manger to finalize our recent purchase. More
I had good experience previously but this one was terrible. Made appointment for 7:45 and I didn’t get my car until 5 o’clock I wasted a full day just waiting. Horrible terrible. Made appointment for 7:45 and I didn’t get my car until 5 o’clock I wasted a full day just waiting. Horrible More
Thank you for a Patient thank you Mark thank you Mohamad for helping us to get the right car how are you Good customer service for helping us to get the right car how are you Good customer service More
Low pressure, very helpful, knowledgeable staff. Very good experience and love the car. Usually don’t look forward to the car negotiation and purchase process but these guys made it easy. good experience and love the car. Usually don’t look forward to the car negotiation and purchase process but these guys made it easy. More
1- The customer services at N Haven is outstanding 2- 1- The customer services at N Haven is outstanding 2- Mr. Levius K. was professional and friendly 3- We absolutely lease the car because of Mr. Le 1- The customer services at N Haven is outstanding 2- Mr. Levius K. was professional and friendly 3- We absolutely lease the car because of Mr. Levius 4- The store manager Mr Manny is a tremendous person and professional 5- And last but not less Mr Tim, the finance Rep was just amazing made the whole signing process much much easier for us More
Check in was quick and got the loaner after a 10-min wait at the counter. Received a text message at 10:44 that car won’t get done until the next day. No problem. Waited all day the next day for notice that at the counter. Received a text message at 10:44 that car won’t get done until the next day. No problem. Waited all day the next day for notice that car is ready. Nothing! Checked car status on the provided link: Final Touches - In Progress. Status remained there for more than 3 hours (since 1:25pm!!!). Finally, I called before 5pm; lady said my car is ready!!! My comment to her: Wish somebody called me earlier. (I was near the dealership around 2:30). She apologized. Drove there for 40 mins and picked up my car. Services completed: changed all 4 tires. Wheels aligned to factory specs. More