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Mercedes-Benz of North Haven

North Haven, CT

Overview
Reviews
Vehicles
4.2
1,050 Reviews
Call Dealership (203) 239-1313
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620 Washington Ave

North Haven, CT

06473

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Showing 1,050 reviews

September 30, 2021

Best dealership around!! This is our 4th vehicle that we have trusted them with and always happy!! More

by bpowell2576
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Don Shepard
Report | Print
Sep 30, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 30, 2021

Don kept it real. He answered all questions & concerns, was accommodating. Handled everything in a timely manner. Thanks for everything Don! More

by Mo Nika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Report | Print
Sep 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Don and our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

September 30, 2021

Don went above and beyond every step of the way. He was in contact with me more than I was in contact with him making sure all “i’s” were dotted and “t’s” were crossed. Great dude More

by Skiesthelimit307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Report | Print
Oct 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave us this fantastic review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new purchase! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 30, 2021

I stopped in late in the day when my tire pressure dropped to 9 and they replaced my tire without an appointment. More

by T Disbrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Report | Print
Sep 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave us a great review. We are glad to hear that we were able to help. We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 30, 2021

What can I say about these people except that they epitomize fantastic I can’t consider ever trusting my car to anyone else More

by Plshields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Report | Print
Oct 01, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 29, 2021

I have nothing to say but great things about my my experience. The service was excellent without any issues or concerns. More

by KIMB.YRRC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers
Report | Print
Sep 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 29, 2021

Alvar is AWESOME! He made my "challenging" car buying process so easy. Thank you Alvar! More

by Shelitha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Alvar Omoding, Daiyaan Sabir, Brad Derry
Report | Print
Sep 30, 2021 -

Mercedes-Benz of North Haven responded

Thanks for sharing your thoughts about your experience with Alvar here at Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

Sep 30, 2021 -

Shelitha responded

You guys are the best! I'm so glad I got my Benz from from the team at Mercedes-Benz of North Haven!

September 29, 2021

Don was a pleasure to deal with, very helpful and courteous. I would reccomend Don to everyone who is in the market for a new or used vehicle. More

by Jeff_ GLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Report | Print
Sep 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad to hear that Don and our team were able to help, and we hope to see you again! Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 28, 2021

Salesman give you a good services Explain very well and Salesman give you a good services Explain very well and work with my time End call More

by June11975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Report | Print
Sep 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

September 28, 2021

Staff was extremely accommodating and repair was faster than expected. They did everything they could to see if it was covered under warranty. More

by LONG.TA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Report | Print
Sep 28, 2021 -

Mercedes-Benz of North Haven responded

We appreciate your business and our team looks forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Jan 07, 2022 -

LONG.TA responded

Excellent service. My car now rides like it did when first purchased…

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