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Mercedes-Benz of North Haven

North Haven, CT

4.2
1,050 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,050 reviews

November 10, 2021

Everything was perfect. My car went right in I was fully informed of what needed to be done the wait time was accurate car came back clean no issues will return. More

by DPAPALLO01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot my service sales reps name
Nov 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

November 09, 2021

PJ Zamani is great to deal with. This is my second purchase. After coming home and reviewing documentation I felt that interest rate and extended warranty was too expensive More

by Ep_stanton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani, Brad Derry
Nov 09, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! PJ and all of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

November 09, 2021

Very courteous, attentive, thorough and great customer service. Goes above and beyond to make the customer feel welcome. More

by Ellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Nov 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

November 09, 2021

PJ Zamani is a trusted advisor for me and my family. We have done business with PJ and Mercedes Benz of North Haven purchasing several cars over the last decade and plan to do so for the next decade. More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, PJ Zamani
Nov 10, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 06, 2021

Excellent service. Staff was attentive and kept me informed throughout the process. Waiting area was comfortable. More

by Jelumn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Nov 06, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

November 06, 2021

Dylan and John Ramos were very interested in my problem and very helpful toward the solution. John kept me in the loop RE: the status and progress. More

by RLUKASIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Nov 06, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

November 05, 2021

After years away from this dealership, I was met with great service! My goal was to get into a new lease and Don was professional, knowledgeable and very eager to meet all my needs. I am extremely please More

by bfpuglisi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Don Shepard
Nov 05, 2021 -

Mercedes-Benz of North Haven responded

It's fantastic to hear that Don provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of North Haven! We look forward to having you as one of our valued customers, again. The Best or Nothing The Team at Mercedes-Benz of North Haven

November 03, 2021

Excellent experience. Spoke on the phone and settled on a reasonable price for the car. Other dealerships were charging a “premium” because of lack of inventory. Mercedes Benz of North Haven was honest and g More

by alph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Alvar Omoding
Nov 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

November 03, 2021

Alvar was wonderful to work with. Very professional. We’d recommend him and North Haven Mercedes Benz without hesitation. More

by Trsbrwn133
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Alvar Omoding
Nov 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Alvar and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 03, 2021

Great service from PJ, came back for my new lease with him because I know it will be a quick friendly transaction. More

by Jeffrey_Acevedo3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
Nov 04, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review, Jeffrey. We're happy to hear PJ was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

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