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Mercedes-Benz of North Haven

Overview Reviews (1,050) Inventory (407)

Mercedes-Benz of North Haven

Name: Mercedes-Benz of North Haven
Address: 620 Washington Ave, North Haven, CT, 06473, US
Telephone: (203) 239-1313
Rating: 4.2

4.2

1,050 Reviews

620 Washington Ave, North Haven, Connecticut 06473

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Sales: (203) 239-1313

Service: (203) 239-1717

Parts: (203) 239-1919

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Mercedes-Benz of North Haven

North Haven, CT

Overview

Reviews

Vehicles

4.2

1,050 Reviews

Call Dealership (203) 239-1313

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620 Washington Ave

North Haven, CT

06473

Directions

4.2

1,050 Reviews

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View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 6 Awards

Overview Reviews (1,050) Inventory (407)

Contact Mercedes-Benz of North Haven

Sales: (203) 239-1313

Service: (203) 239-1717

Parts: (203) 239-1919

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buying experience professional helpful customer service recommend dealer sales person friendly staff Peter

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Showing 1,050 reviews

December 06, 2021

SERVICE VISIT

The service was fine. John Ramos was friendly and efficient and he gave good advice and an additional body work on our car. efficient and he gave good advice and an additional body work on our car. More

by joseph.schlessinger

Verified Customer

Friendliness

Recommend Dealer

Yes

Employees Worked With

John Ramos

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Dec 06, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, Joseph, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 06, 2021

SERVICE VISIT

Not good service !!!!On November 26 , 2021 Not good service !!!! On November 26 , 2021 Mercedez-Benz of North Haven plus the customer service was very miserable. the parts service was very, v Not good service !!!! On November 26 , 2021 Mercedez-Benz of North Haven plus the customer service was very miserable. the parts service was very, very , very,….. Unprofessional. I hope In the future you think more about your customers. More

by Alfredi Tili

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

Zane Honious

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Dec 23, 2021 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind us asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Service Team at Mercedes-Benz of North Haven

December 04, 2021

SALES VISIT - NEW

It is an excellent dealership. PJ was an excellent salesman and Tim was an excellent finance person. salesman and Tim was an excellent finance person. More

by mohanamather

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Muhammad Sabir, Timothy Kang, PJ Zamani

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Dec 05, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that PJ and Timothy were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 03, 2021

SERVICE VISIT

The type of service you should expect from a brand with such a luxurious pedigree. such a luxurious pedigree. More

by joeskiusmc

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Bobby Ericksen

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Dec 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you, it's great to hear that you had a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 02, 2021

SALES VISIT - USED

Great dealer experience!! Peter was a pleasure to work with. Tim with the finance went out of his way and Brad was excellent at talking me around setting up my vehicle!! with. Tim with the finance went out of his way and Brad was excellent at talking me around setting up my vehicle!! More

by Oakr8rfan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Timothy Kang, Peter Pearce, Brad Derry

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Dec 02, 2021 -

Oakr8rfan responded

Great dealership from beginning to end!

December 01, 2021

SALES VISIT - USED

Pj was Kind, Courteous and Extremely helpful.Pj got back Pj was Kind, Courteous and Extremely helpful. Pj got back to me fast and made buying my car Fun and easy… I will return when I decide to buy another Pj was Kind, Courteous and Extremely helpful. Pj got back to me fast and made buying my car Fun and easy… I will return when I decide to buy another car More

by Recc3

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Timothy Kang, PJ Zamani

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Dec 01, 2021 -

Mercedes-Benz of North Haven responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of North Haven. PJ and our team appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

SALES VISIT - NEW

Don was very helpful. Answered every question. When I mentioned any concerns, he was quick to address them with no hesitation. Great experience. mentioned any concerns, he was quick to address them with no hesitation. Great experience. More

by Patty

Recommend Dealer

Yes

Employees Worked With

Don Shepard

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Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

SALES VISIT - NEW

I had the pleasure of working with Don Shepard through the sales process and he was incredibly transparent and accommodating. I ended up purchasing a 2021 Mercedes-Benz GLB 250 4Matic and couldn't be happ the sales process and he was incredibly transparent and accommodating. I ended up purchasing a 2021 Mercedes-Benz GLB 250 4Matic and couldn't be happier! I look forward to working with Don and the rest of the dealership in the future! More

by mrw1986

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Timothy Kang, Don Shepard

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Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new 2021 Mercedes-Benz GLB 250! Don and our team here at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

SERVICE VISIT

Reasonable price, friendly staffs, great services, I will definitely pick North Haven Mercedes next time for my maintenance. definitely pick North Haven Mercedes next time for my maintenance. More

by Yashan Z

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Scott Molster

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Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Yashan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

November 30, 2021

SALES VISIT - USED

Great place but did not have any snacks or vending machines. Seems very Busy place as going without appointment takes time to be addressed machines. Seems very Busy place as going without appointment takes time to be addressed More

by DALALDJ

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Spencer Gottschall, Timothy Kang, Alvar Omoding

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Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Alvar and Timothy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

Mercedes-Benz of North Haven

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