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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,065 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,065 reviews

February 08, 2022

Professional and up front concerning repairs needed and timeline. Provided hassle free loaner vehicle and easy drop off More

by KATHERINEP16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Feb 09, 2022 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business, Katherine, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 08, 2022

PJ at Mercedes Benz of North Haven provides you with the best customer experience on the planet! I purchased my fifth car today with them and I couldn’t be any happier! When you come to Mercedes of North Ha More

by Slukashenko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster, Michael Tufano, Justin O'Sullivan
Feb 09, 2022 -

Mercedes-Benz of North Haven responded

Congratulations on your fifth vehicle! We are so glad that we had the opportunity to work with you once again, and that PJ could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 06, 2022

My wife's 2018 GLC300 starts to run very noisy last year, like a tractor or world war II airplane. When she brought the car to service and told the technician about this, she was told everything checked out More

by Zhulin Tan
Customer Service
Recommend Dealer
No
Employees Worked With
don't remember the name of the technician
Feb 23, 2022 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience, Zhulin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you. The Service Team at Mercedes-Benz of North Haven

February 04, 2022

Stephen the use car manager is excellent also Michael palvore is an excellent sales person the receptionist gave me a very warm welcome even Dillon at there service department too time out to help me More

by BABA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
recepionst , Spencer Gottschall, Timothy Kang, PJ Zamani, Michael Polvere, Alvar Omoding, Marc Petersen
Feb 04, 2022 -

Mercedes-Benz of North Haven responded

It's fantastic to hear that Stephen, Michael, and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

Feb 04, 2022 -

BABA responded

GREAT DEALERSHIP

February 04, 2022

PJ and Mercedes Benz of North Haven are very easy to work with. Communication was seamless, questions were answered expeditiously and everyone we encountered was informative and customer focused. There reall More

by wkjrharvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Brad Derry
Feb 05, 2022 -

Mercedes-Benz of North Haven responded

Congratulations on your new purchase! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We're looking forward to sharing this fantastic five-star review with PJ and our crew. We appreciate you choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 03, 2022

Great service and customer service is like royalty comfortable. They explained everything along the way. More

by Tyrone Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Feb 03, 2022 -

Mercedes-Benz of North Haven responded

Thank you, Tyrone! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 02, 2022

This is our second car we’ve purchase through PJ. Very easy to work with. No pressure and no games . I will continue to work with him in the future. More

by Janeza3131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Feb 02, 2022 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that PJ was once again able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 02, 2022

I had a great experience at Mercedes-Benz of North Haven with PJ Zamani. This was my second time purchasing a car through him, and this experience was just as great as the first. My family has purchased a t More

by Alysonaalissi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Feb 02, 2022 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us, Alyson. We work hard to make sure our guests have an exceptional experience. We will share your compliments with PJ and our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

February 02, 2022

I had a very pleasant experience with Michael as my sales expert. He was very helpful and not at all pushy or rushed. More

by siobhan6
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Michael Polvere, Justin O'Sullivan, Brad Derry
Feb 02, 2022 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us, Siobhan! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 01, 2022

Levius was an absolute pleasure to work with, at a time where the supply chain crisis has made buying a new vehicle somewhat challenging. He and the staff at Mercedes of North Haven were fair, diligent an More

by jdobrydney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Levius Kingsman, Brad Derry
Feb 01, 2022 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Levius and our team were able to help, and we hope to see you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

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