Mercedes-Benz of North Haven

Very Knowledgeable, helpful and professional staff and service team. Excellent feedback provided by service tech using visual photos of service requirements. Advisor and staff Easy to talk too and deal w service team. Excellent feedback provided by service tech using visual photos of service requirements. Advisor and staff Easy to talk too and deal with. More

Great service all questions were answered by knowledgeable team members definitely buying future cars from this dealership knowledgeable team members definitely buying future cars from this dealership More

Excellent sales people. They are knowledgeable and friendly. PJ my salesman was excellent and did everything you would expect from a top salesman. Great dealership They are knowledgeable and friendly. PJ my salesman was excellent and did everything you would expect from a top salesman. Great dealership More

I get my car serviced from here and everytime they use cheap wipers which give out after a week. This tine it feels like they didn’t even change it. Took 3 days to service my car. cheap wipers which give out after a week. This tine it feels like they didn’t even change it. Took 3 days to service my car. More

Left car for standard “A Service” with loaner vehicle. Dealership completed a through analysis of vehicle (in addition to performing service) as requested, with excellent follow up on recommended repairs Dealership completed a through analysis of vehicle (in addition to performing service) as requested, with excellent follow up on recommended repairs More

I bought my 1st Benz on this dealership and it went smooth, but when I had my windshield replaced after it cracked due to stone it caused a lot of hassles and problems.. First I waited months for the w smooth, but when I had my windshield replaced after it cracked due to stone it caused a lot of hassles and problems.. First I waited months for the windshield, 2nd when they finally replaced it I told them there was a protruding gasket from inside and my service advisor said it’s normal. After using it under heavy rain, water was pouring inside, ceiling was so wet. Now I brought it back last November 21st they don’t have time to fix it because of the upcoming holiday. They parked it outside, as I see it on the Mercedes App, as of tonight November 26, it is raining again so hard. Now they ruined my Mercedes which I always took care ot it, I always parked my car inside my garage. Some of their employees were rude and disrespectful. I was expecting a professional and exceptional service but it wasn’t. The one working at the cashier named Liza comforted me and the service manager Mr Molster was so polite and listened very well to my concerns which made me not lose confidence on this dealership. I wanted them to buy back my car because it’s all ruined already! More

The professionalism, knowledge, demeanor of the staff was outstanding. Great willingness to find a solution outstanding. Great willingness to find a solution More

I had a smooth and excellent experience i was in and out with a brand new truck with a brand new truck More

Pulled into service area, immediately greeted, car processed, proceeded to loaner counter, on my way in under 15 minutes. Equally fast returning and retrieving my vehicle. Outstanding service by every processed, proceeded to loaner counter, on my way in under 15 minutes. Equally fast returning and retrieving my vehicle. Outstanding service by everyone involved. I was kept up to date by text messages (my preference) by Zane. Thank you to all involved in servicing my car. More

Very professional, pleasant, gave me an excellent loaner. Finished everything very quickly and they were flexible. Finished everything very quickly and they were flexible. More