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Mercedes-Benz of North Haven

North Haven, CT

4.2
1,050 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,050 reviews

February 14, 2022

I have now leased or purchased 7 Mercedes Benz vehicles from Mercedes Benz of North Haven (CT). The salesman for each transaction has been Peter Pearce. He is friendly, professional,. knowledgeable, and More

by bpicozzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Peter Pearce, Bobby Ericksen
Feb 15, 2022 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Peter provided you with such an excellent experience, and we look forward to working with you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 14, 2022

Very professional crew! Great Atmosphere would recommend anyone who has a Mercedes Benz! Nice place! More

by Richardvidro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Feb 15, 2022 -

Mercedes-Benz of North Haven responded

Richard, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 10, 2022

Very helpful informative knowledgeable pleasant buying experience great atmosphere friendly staff attentive went out of thetr way to make you feel important More

by Malibu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Levius Kingsman
Feb 10, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Team at Mercedes-Benz of North Haven

February 10, 2022

They have always been quick and responsive and very professional to deal with. I highly recommend using their services More

by Vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos, Bobby Ericksen
Feb 10, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review, Vincent! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 09, 2022

Absolutely seamless process from start to finish. PJ exemplified professionalism and was a pleasure to work work. I purchased a 2019 GLC300 for my family and he truly made the experience a smooth proces More

by Santina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Brad Derry
Feb 10, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new GLC300, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 08, 2022

Professional and up front concerning repairs needed and timeline. Provided hassle free loaner vehicle and easy drop off More

by KATHERINEP16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Feb 09, 2022 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business, Katherine, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 08, 2022

PJ at Mercedes Benz of North Haven provides you with the best customer experience on the planet! I purchased my fifth car today with them and I couldn’t be any happier! When you come to Mercedes of North Ha More

by Slukashenko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster, Michael Tufano, Justin O'Sullivan
Feb 09, 2022 -

Mercedes-Benz of North Haven responded

Congratulations on your fifth vehicle! We are so glad that we had the opportunity to work with you once again, and that PJ could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 06, 2022

My wife's 2018 GLC300 starts to run very noisy last year, like a tractor or world war II airplane. When she brought the car to service and told the technician about this, she was told everything checked out More

by Zhulin Tan
Customer Service
Recommend Dealer
No
Employees Worked With
don't remember the name of the technician
Feb 23, 2022 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience, Zhulin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you. The Service Team at Mercedes-Benz of North Haven

February 04, 2022

Stephen the use car manager is excellent also Michael palvore is an excellent sales person the receptionist gave me a very warm welcome even Dillon at there service department too time out to help me More

by BABA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
recepionst , Spencer Gottschall, Timothy Kang, PJ Zamani, Michael Polvere, Alvar Omoding, Marc Petersen
Feb 04, 2022 -

Mercedes-Benz of North Haven responded

It's fantastic to hear that Stephen, Michael, and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

Feb 04, 2022 -

BABA responded

GREAT DEALERSHIP

February 04, 2022

PJ and Mercedes Benz of North Haven are very easy to work with. Communication was seamless, questions were answered expeditiously and everyone we encountered was informative and customer focused. There reall More

by wkjrharvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Brad Derry
Feb 05, 2022 -

Mercedes-Benz of North Haven responded

Congratulations on your new purchase! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We're looking forward to sharing this fantastic five-star review with PJ and our crew. We appreciate you choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

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