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Mercedes-Benz of North Haven

North Haven, CT

4.2
1,050 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,050 reviews

February 28, 2022

I have to say Donald Shepard is the most professional Auto Consultant I've ever had the privilege of working with!!! More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Don Shepard
Feb 28, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that Don had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. The Best or Nothing The Team at Mercedes-Benz of North Haven

February 28, 2022

Don was very friendly and professional. He was extremely informative and comfortable to speak with. Very happy with my purchase. More

by darlene
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Feb 28, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Don here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

February 28, 2022

Work was done in a timely manner and Nicole was very accommodating. Very friendly service and knowledgeable staff. I felt that everyone there was very professional. More

by DFBARNES711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers
Feb 28, 2022 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicole and our team, and we look forward to working with you again. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 25, 2022

Spencer, John, Dillon, Karen and Nicole were outstanding to work with!! Actually, I had left some personal items in the loaner and Nicole called me immediately to come back and get them. Teamwork certainly More

by anthony.bonnanzio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Zane Honious
Feb 27, 2022 -

Mercedes-Benz of North Haven responded

Anthony, We appreciate your business and Spencer, John, Dillon and our team look forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 24, 2022

Levies was awesome the whole experience was wonderful attention to detail very friendly answered my questions More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
Feb 24, 2022 -

Mercedes-Benz of North Haven responded

Mel, Thank you! Levius and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

February 23, 2022

Very friendly and Knowles able. They make you feel like a valued customer. Going out of their way to make you comfortable. More

by joseph.tine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Peter Pearce
Feb 24, 2022 -

Mercedes-Benz of North Haven responded

Joseph, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 23, 2022

John in the service department went above and beyond on our GLS 450. He ended up assisting us in getting to who wood trim pieces covered under factory warranty due to early cracking. Also helped in getting More

by champagnec03
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Polvere, John Ramos, Bobby Ericksen
Feb 24, 2022 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 23, 2022

Very friendly service by everyone we encountered here. Peter was very knowledgeable and helpful in helping me find the right vehicle for me and my family. Tim in finance was very kind and made the entir More

by mtdod3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Derry, Product Concierge, 5 stars, Timothy Kang, Peter Pearce
Feb 24, 2022 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brad, Tim, Peter, and our team met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 22, 2022

This is the 10th car we have bought from PJ. I love everything about him. He is very knowledgeable, kind, charming and very helpful. We will not ever go to another dealership. Thank you PJ for m More

by Lalissi3
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Feb 23, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for PJ and our team, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 22, 2022

P J Zamani was very professional and knowledgeable. He answered all our questions and returned my phone calls promptly. We would definitely recommend him to our friends More

by mrn252
Friendliness
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, PJ Zamani
Feb 23, 2022 -

Mercedes-Benz of North Haven responded

Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with PJ, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

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