Mercedes-Benz of New Rochelle

Excellent-no problems were encountered except. Except they failed to clean the car as requested when it was brought in for Service at 8AM. They had the car from 8Am until approximately 4:45pm. Except they failed to clean the car as requested when it was brought in for Service at 8AM. They had the car from 8Am until approximately 4:45pm. More

Great service I have always had such a great experience here. Unar treats me like family. Couldn’t be happier with this dealership. I have never had my car serviced I have always had such a great experience here. Unar treats me like family. Couldn’t be happier with this dealership. I have never had my car serviced anywhere else. More

All personnel were kind and very professional. My sales agent,Mr. David Garcia came down to say hello. A very professional person. Would definitely recommend David Garcia to family and friends. My sales agent,Mr. David Garcia came down to say hello. A very professional person. Would definitely recommend David Garcia to family and friends. Great salesmen ??👍 More

The Greatest Employees! Today I was able to Purchase my brand new 2018 GLC 300 Mercedes Benz. The Sales person that usually assists me was on vacation and Shawn Martinez ste Today I was able to Purchase my brand new 2018 GLC 300 Mercedes Benz. The Sales person that usually assists me was on vacation and Shawn Martinez stepped in. He was phenomenal! He had excellent customer service skills, he made sure my insurance was set up accurately, he showed me every detail of the vehicle and how to operate it, as well as set up my embrace. He was the absolute best and because of this, He will be my go to person regarding any Mercedes matters. A rare gem! Thanks Shawn. More

Excellent service Always a pleasure coming here for service. Very professional, friendly and quick. My regular service rep was off (Jorge Baez) but Julian Zapata took o Always a pleasure coming here for service. Very professional, friendly and quick. My regular service rep was off (Jorge Baez) but Julian Zapata took over and provided the same courtesy that this dealership is known for A + More

Terrific in every way very accommodating very helpful very knowledgeable. Informative Not pushy. Genuinely nice respectful. All about the client. Won in every way very accommodating very helpful very knowledgeable. Informative Not pushy. Genuinely nice respectful. All about the client. Wonderful customer service !! Can’t say enough about mike telep and joe lasagna More

Always great timely service Convenient hours, loaner program, fast service and washed car. Friendly service and receptionist. Have brought in car three times, always great, Convenient hours, loaner program, fast service and washed car. Friendly service and receptionist. Have brought in car three times, always great, fast. Friendly service. Bought car in dealership as well. More

Excellent service, excellent experience, top notch MB White Plains well deserves its superlative review because its service is caring and sincere and makes the entire process of acquiring the vehicle p MB White Plains well deserves its superlative review because its service is caring and sincere and makes the entire process of acquiring the vehicle pain free More

Problematic Service It is a shame that the the opportunity is lost, but the problematic service was a thing. I felt extremely disrespected. I do not recommend. It is a shame that the the opportunity is lost, but the problematic service was a thing. I felt extremely disrespected. I do not recommend. More

Review of Service Delivery I have been servicing my for last 12 years at MB of New Rochelle and has been a happy customer for its quality service. It is my belief that I would c I have been servicing my for last 12 years at MB of New Rochelle and has been a happy customer for its quality service. It is my belief that I would continue to bring car for servicing at this place. More