Mercedes-Benz of New Rochelle

Fast and professional They were very accomadating and fixed my car the next day. Very friendly and professional service. They went above and beyond the call of duty! They were very accomadating and fixed my car the next day. Very friendly and professional service. They went above and beyond the call of duty! More

Bamper like a Queen 👸 Love the customer service experience wth robidio what a gentlemen greeted me hello nice to see u ! Would u like any thing respectful provided me with Love the customer service experience wth robidio what a gentlemen greeted me hello nice to see u ! Would u like any thing respectful provided me with a loaner even had my ca dilvered to my day step an on top of it David the drive was so kind an sweet !! It was pouring rain an even wanted to give me his umbrella ?? if this is not exceptional every day I don’t what is ... again I am a tough cookie to please but they went way beyond my expectation A+++++ More

Awesome Experience!!! Transitioning into a new vehicle was super easy! Renee was very helpful and communicated with me every step of the way! Great customer service and I a Transitioning into a new vehicle was super easy! Renee was very helpful and communicated with me every step of the way! Great customer service and I absolutely love my new car! More

Incompetent mechanics It was horrible , picked up my car Saturday September 1st morning around 11 am after being there for 3wks to do a repair had to return it back to the It was horrible , picked up my car Saturday September 1st morning around 11 am after being there for 3wks to do a repair had to return it back to the shop around 1pm smelled like it was burning and when it started it made noise that did not existed when it was dropped off . Don't know how the mechanics let the car out of the shop after supposedly repairing it with a $4000.00 bill . It's um bad service after the other. Unbelievable More

Excellent customer service My 2015 Cla was giving me some problems. It wasn’t corrected on the first visit. Thankfully Maria got me a loaner. She keep me abreast of what was h My 2015 Cla was giving me some problems. It wasn’t corrected on the first visit. Thankfully Maria got me a loaner. She keep me abreast of what was happening throughout the entire process. She also recommended extensive testing to make sure the problem was corrected before the vehicle was returned to me. Nothing is perfect but I can say the way my issues were handle were the closest thing to perfection. Maria and David thank again More

Excellent customer care by Umar atNew Rochelle Mercedes Ben Uma Khan r is always pleasant and Going beyond in making sure all my issues are addressed to my satisfaction in a timely manner. He keeps constant c Uma Khan r is always pleasant and Going beyond in making sure all my issues are addressed to my satisfaction in a timely manner. He keeps constant communication to update me while car is being serviced! More

Flat tire wasn’t too happy about getting a flat but Mercedes-Benz of New Rochelle had me in and out in no time....now if I could just write a review about these wasn’t too happy about getting a flat but Mercedes-Benz of New Rochelle had me in and out in no time....now if I could just write a review about these NYC roadways in their pot holes that like to take my money. More

Great experience Happy with the sdviser Jorge Baez and the service and delivering the car clean the waiting area was confortable and wait was normal i will use next ti Happy with the sdviser Jorge Baez and the service and delivering the car clean the waiting area was confortable and wait was normal i will use next time when needed More

Excellent Service They are always helpful and accommodating making my visits quick and stress free. It is an all around pleasure working with with the service departmen They are always helpful and accommodating making my visits quick and stress free. It is an all around pleasure working with with the service department of MB of New Rochelle. More