Mercedes-Benz of New Rochelle

great customer service Great customer service center , Friendly and respectful had some bumps in the road , but all is good and moving forward , looking forward to a better Great customer service center , Friendly and respectful had some bumps in the road , but all is good and moving forward , looking forward to a better experience. More

Excellent service Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn More

Service Robidio Palencia is awesome he made sure that everything was right The service was excellent everyone there is great. I would recommend Mercedes B Robidio Palencia is awesome he made sure that everything was right The service was excellent everyone there is great. I would recommend Mercedes Benz to my friends . More

Mercedes-Benz of New Rochelle - Excellent! Excellent communication and follow-up. Professional yet hungry and aggressive for your business. Very smooth and easy transaction, they do all the l Excellent communication and follow-up. Professional yet hungry and aggressive for your business. Very smooth and easy transaction, they do all the legwork for you, all you need to do is show up and sign the paperwork! Highly recommended. Nathan Frost is an excellent salesperson, I would recommend you reach out to him for all your needs. More

Overall satisfaction My vehicle is the second car from New Rochelle Mercedes dealership and it’s my 6th Mercedes. My sales rep is very informative and helpful to all my ne My vehicle is the second car from New Rochelle Mercedes dealership and it’s my 6th Mercedes. My sales rep is very informative and helpful to all my needs. Staff at the maintenance department is very courteous. Highly recommended. More

Great job I got a recall notice and drop of my car but instead of making me wait they offer to drive us home and return the car back to my house after. I also l I got a recall notice and drop of my car but instead of making me wait they offer to drive us home and return the car back to my house after. I also like that they look after my car every time I bring it to the dealer. All the staff is friendly and helpful too. More

Purchase of Certified Pre-Owned 2018 GLC300 I have purchased dozens of cars over my lifetime and many of them have been a Mercedes-Benz. I am an attorney and I am an extremely discerning/demandi I have purchased dozens of cars over my lifetime and many of them have been a Mercedes-Benz. I am an attorney and I am an extremely discerning/demanding buyer both on price and service. That being said I can truly say without doubt that I have never had a more positive buying experience than at Mercedes-Benz of New Rochelle. I specifically dealt with Michael Telep (Sales Manager of Certified Pre-Owned Vehicles) and Renee Bianco (Salesperson). Both were extremely knowledgeable, intelligent, reasonable, courteous and most important - accommodating. My wife and I could not have been treated better by Michael and Renee (as well as the entire MB - New Rochelle staff). Whoever is running the dealership is doing a fantastic job. As I indicated above, I am an extremely discerning/demanding buyer and I do quite a bit of research before I buy. I truly believe, actually, I am certain, that I got a fantastic price. I never felt pushed or cornered to buy by Michael or Renee and my wife and I were completely comfortable during the process. On a different note, the facility was clean, modern, well kept, and presented very well. I can go to four or five Mercedes dealerships within one hour of my home, but going forward I will only visit and purchase from Mercedes-Benz of New Rochelle for all the reasons listed above. I will also unequivocally recommend Mercedes-Benz of New Rochelle to all of my family, friends and colleagues. Thanks again Mercedes-Benz of New Rochelle for a truly fantastic buying experience. More

Professional Dealership Mercedes Benz of New Rochelle is professional, takes personal attention to your needs and the service is on point. Great location away from chaos of a Mercedes Benz of New Rochelle is professional, takes personal attention to your needs and the service is on point. Great location away from chaos of a crowded city. More

New car Sales manager mike helped make the process quick and painless for the car that fit our needs. We forwarded to a great relationship with him and Pepe M Sales manager mike helped make the process quick and painless for the car that fit our needs. We forwarded to a great relationship with him and Pepe Motors. I have been buying cars from them since 1975 with great service and attention. They make you feel the Mercedes experience. More

Not Just Sales, but Service too! Alex is more than just a salesperson; his persistence to find resolution speaks volumes about his character. I couldn't ask for or find better! Alex is more than just a salesperson; his persistence to find resolution speaks volumes about his character. I couldn't ask for or find better! More