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Mercedes-Benz of New Rochelle

New Rochelle, NY

3.9
644 Reviews

77 East Main Street

New Rochelle, NY

10801

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Showing 644 reviews

March 28, 2011

My salesman Thomas Yewdell went above and beyond to help me get the vechile I wanted at a great price. He was professional, courteous and I would recommend hom to everyne that I know. He went out of his way More

by lacilentoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Yewdell
March 27, 2011

Me and my wife purchased a new 2011 C300 4Matic. We have several reasons for giving the ratings we gave Sergio Derpinski and Mercedes-Benz of Larchmont. The first reason was that we originally came in to bu More

by mariangraceo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Sergio Derpinski
Mar 29, 2011 -

Mercedes-Benz of New Rochelle responded

Dear Marian & Grace, On behalf of Mercedes-Benz of Larchmont we would like to thank you for your review and kind words about our dealership and our staff. We take great pride in team members like Sergio Derpinski and we always strive to deliver first class customer service to our clients. We are pleased to hear that Sergio gave you the care and personal attention you deserved. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your Mercedes-Benz needs for many years to come. Best regards, Mercedes-Benz of Larchmont

March 27, 2011

great service. explained car completely. relaxed and no pressure on sale. took the time to take several test drives of different models so that I would be happy with the ride. Prompt retrieval of the car a More

by deborah chassen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sergi derpinski, Sergio Derpinski
March 27, 2011

I gave Mercedes-Benz of Larchmont an excellent rating because it was the best experience I've had at a dealership. I worked with Joe who kept me updated and informed throughout the entire process. He h More

by MM21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Falcaro
March 24, 2011

Overall a very positive experience. Tom was very courteous and professional during the whole process that was extremely quick. There was not much haggling over the price or amenities as they were wi More

by ascenso1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Yewdell
March 24, 2011

As soon as you walk into Mercedes-Benz of Larchmont, you realize that things are done differently at this dealership. You are greeted and treated with respect, and feel welcomed to do business. Their employ More

by adrian4perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Yewdell
March 14, 2011

Mercedes at Larchmont is an outstanding dealership when it comes to service and quality. Emilio Alonso was precise in answering every question. I was contemplating two vehicles and with Emilio's assistan More

by mercedesglk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Alonso
Mar 15, 2011 -

Mercedes-Benz of New Rochelle responded

"Dear customer, Thank you so much for your review and kind words about Emilio Alonso. At Mercedes-Benz of Larchmont take great pride in our team and ensure that we deliver the utmost customer service to our clients. We are glad to hear Mr. Alonso was able to assist your precise questions and needs regarding a vehicle that best suites your needs. We appreciate your business and look forward to meeting your automotive needs for many years to come. Again, thank you for your recommendation of our establishment to your friends and family, we greatly appreciate your dedication. Please let us know if there is anything additional we can do for you. Best regards, The Mercedes-Benz of Larchmont Team /Pepe Auto Group

March 10, 2011

Bobby Crosby of Mercedes-Benz of Larchmont was an exceptional Sales-Rep. He made my buying experience comfortable and informative and when the deal was completed ensured the delivery of my C280 was e More

by Roccoinbklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Crosby
March 10, 2011

This was my first experience with this dealership. I had done quite a bit of research and looked at various locations before I decided to do business with them. Everyone was extremely courteous and willing More

by Madapple74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Crosby
March 09, 2011

Overall I had a very good buying experience at this dealership. My Sales associate Sergio went above and beyond to help every need that I had. I am extremely pleased with my 2011 CLS550. I 100% would More

by Sean K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Sergio Derpinski
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