Mercedes-Benz of New Rochelle
New Rochelle, NY
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the experience of buying the car was very smooth. No wait, no delay. It was very quick, efficient and thorough and Renee was excellent to show me the car, the values and advantages to get a Mercedez wait, no delay. It was very quick, efficient and thorough and Renee was excellent to show me the car, the values and advantages to get a Mercedez Unfortuantley independant to Renee 's say, the pick up scheduled orginally at 4pm was rescheduled at 530pm but paperwork was not done until 830pm and we had to wait for 3 hours on december 31st 2012. that has indeed altered the experience. More
It was a pleasure dealing with Pepe Luxury Motors, the showroom is beautiful and everybody was very friendly and helpful. Upon picking up my new vehicle, the computers were temporarily down which they wer showroom is beautiful and everybody was very friendly and helpful. Upon picking up my new vehicle, the computers were temporarily down which they were vere appologitic about. They went out of their way to make me comfortable and satisfied. I would recommend this dealership strongly. Joseph Mangi was my salesperson which he is not listed above More
My experience at this dealership was very impressive. Renee Bianco was an excellent salesperson. I would recommend her to anyone. She took the time and answered all of my questions. Showed me different Renee Bianco was an excellent salesperson. I would recommend her to anyone. She took the time and answered all of my questions. Showed me different options. I would not have bought a car from the dealership if she was not assisting me. I believe she is a great asset to the company. She has already been recommended to some of any friends. More
I absolutely LOVED my experience at Pepe. Everyone was very nice and knowledgeable. It was a toss up between The White Plains Mercedes and Pepe. What made me chose Pepe was George Rudovic. He came on the very nice and knowledgeable. It was a toss up between The White Plains Mercedes and Pepe. What made me chose Pepe was George Rudovic. He came on the phone with a very positive energy, saying he would get us in a Mercedes that day...he was right! George is knowledgeable, knows when to be aggressive (in a good way) or back down and give you time to think. My husband and I usually get annoyed with people in sales as they can be too full on but George was just great! More
My experience at Pepe Luxury Cars was terrific. My purchase was a pleasurable one. The facility was beautiful and their selection was impressive. Renee Bianco was well informed and professional. purchase was a pleasurable one. The facility was beautiful and their selection was impressive. Renee Bianco was well informed and professional. More
We appreciate Renee's knowledge and enthusiasm as well as her ability to know what we were looking for! This is our second time working with her and she is the reason we are back at Pepe again! her ability to know what we were looking for! This is our second time working with her and she is the reason we are back at Pepe again! More
Tommy and George were exceptional. I went to lease an ML350 and left with it and the E350 for myself after almost getting the bmw 535. Great service and attention from everyone including Marie who is alw ML350 and left with it and the E350 for myself after almost getting the bmw 535. Great service and attention from everyone including Marie who is always so attentive. I have been coming here for years even though is not the most convenient location for me because of everyone's service and attention. More
Mike was a gentleman from start to finish, and an advocate of the car I was looking at and lease special without being pushy. He was knowledgeable and patient. In all, I was impressed with the expe advocate of the car I was looking at and lease special without being pushy. He was knowledgeable and patient. In all, I was impressed with the experience. More
On the very first day at the showroom, we had a warm welcome and we said to ourselves that this is the place to be. We had an awesome deal. The sales consultant was outstanding when he was explaining ev welcome and we said to ourselves that this is the place to be. We had an awesome deal. The sales consultant was outstanding when he was explaining everything to us. We will recommend all the friends to you, More
my name is Michael and i am taking my time to write this review to underline the fact that my experience at Pepe Luxury Cars was simply amazing!! i would like to thank the staff especially Mr. Robert Crosby review to underline the fact that my experience at Pepe Luxury Cars was simply amazing!! i would like to thank the staff especially Mr. Robert Crosby and Sergio Derpinski but most of all Mr. Leonardo Didonna. Nowadays it's very hard to find a reliable and well prepared employee. Leonardo was not only prepared but very attentive about my needs and never gave me pressure on my purchase. I won't never forget the excitement of having made a wise decision accompanied by a nice tasteful italian expresso! I will make sure to spread the word and to have all my friends come to New Rochelle. thanks a lot, sincerely, Dr. Michael Smith More