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Mercedes-Benz of New Rochelle

New Rochelle, NY

4.1
643 Reviews

77 East Main Street

New Rochelle, NY

10801

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Showing 643 reviews

April 26, 2013

Overall this was a great experience at Mercedes of Larchmont/New Rochelle. Lou & Sergio were great to work with. They were very knowledgeable & expedited all requests we had to make this experience More

by melissae906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

So glad that everything went smoothly! That's a big priority for us, no hassles! The ML is a great car, congrats!

April 25, 2013

My experience with Jay, Bernie and everyone at Mercedes was excellent!! I would reccomend this dealship to everyone. They went out of their way to make us feel comfortable and gave us many different optio More

by meeganmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Fee, Jay Criss
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

That's quite a statement, thank you! We look forward to doing business with you. And we will always treat you with the utmost respect and take all of your needs into account.

April 17, 2013

We feel our overall experience with Mercedes Benz of New Rochelle was a very positive one. Jay Criss was courteous, friendly, knowledgeable and went out of his way to make the deal work. He thoroughly expl More

by Pirate13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Criss
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

Having sales professionals who are extremely knowledgable about the product is one of our top priorities, so that the customer can always get all the information they need before making a decision on what car to purchase. We are so glad that this helped in your case and helped you get the car you wanted. Enjoy your new car and we will see you soon! Thanks for the review!

April 11, 2013

Michael was very responsive to my many questions and responded in a timely manner. He respected my time and did not keep me waiting in the dealership. I will pass on his information to friends and fam More

by FTRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Michael Longi
Apr 16, 2013 -

Mercedes-Benz of New Rochelle responded

Thanks for this review! We respect our customer's time, we know they all lead busy lives and have other things to attend to. We try to make the process painless and effortless and make sure all the customer's needs are met. We hope you are enjoying the new car, and we will let Michael know that you were appreciative of his efforts.

April 10, 2013

This is my third lease with Mercedes and the second time I have dealt with Renee. I came back to her because she worked very hard to get me what I wanted on my previous visit and has done the same again. Sh More

by jackiecullen114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jacqueline cullen, Renee Bianco
Apr 16, 2013 -

Mercedes-Benz of New Rochelle responded

Renee will be very happy to hear that you feel this way. We will pass along your kind words. Having someone you can trust in this industry is extremely important. We try to set ourselves apart from your average dealership because we feel that our customers are anything but average. They all deserve to get what they want and feel heard. Thank you for taking the time to post this review.

April 07, 2013

Renee is an exceptional sales representative. She took her time to get to know us and our needs, and conducted research to determine the best vehicle and the best price that would meet our needs. I am a More

by Glaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Bianco
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

Thanks for this review! We will tell Renee how much you appreciated her efforts!

April 07, 2013

I had a very pleasurable experience with Mercedes of New Rochelle, Renee bianco was my sales person. She was very professional courteous and understanding. the process moved very quickly and easy. I was ama More

by TBEKKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Bianco, Sergio Derpinski
Apr 16, 2013 -

Mercedes-Benz of New Rochelle responded

What a fantastic review! You made the right choice, coming to Mercedes-Benz of New Rochelle. We do whatever we can to make your dreams come true, but take some credit for yourself! You must have worked really hard to make your own dreams come true, and we can't take credit for that ! ;) We will let Renee know about this beautiful review. Thanks for choosing us to provide you with your new car. We look forward to working with you in the future.

April 04, 2013

This dealership takes its reputation very seriously in providing customer satisfaction, which should be noted when searching for the right dealership to either service your car or purchase a new one! More

by Jalisa0707
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Allen
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

Yes, this is very true. Customer satisfaction is by far, our number one priority. Without the customers, we are nothing. We take pride in making people happy :)

April 03, 2013

Hands down, the best car dealership & salesman I have ever dealt with in my 10+ years of purchasing and leasing vehicles. Bob Lasagne was THE MAIN reason why this deal got done. Completely transparent, c More

by dannyg411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lasagne
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

What a great review, Thanks! Bob certainly is a class-act. We wouldn't have it any other way here. We look forward to working with you in the future and giving you the best experience possible every time.

April 01, 2013

We couldn't go anywhere else when it was time to replace our car after receiving such a great service for the past 3 years. Employees are knowledgeable and they take care of their customers. Dealers More

by pbocherel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lasagne
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

That's great to hear, thank you. We appreciate your business, kind words, and loyalty. Thanks for taking the time to leave this review.

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