Mercedes-Benz of New Rochelle

I just purchased my first Mercedes through Mercedes Benz of New Rochelle and the entire transaction process was excellent. Bob Lasagne and his team were great to work with from beginning to end. Bob has a of New Rochelle and the entire transaction process was excellent. Bob Lasagne and his team were great to work with from beginning to end. Bob has always been highly responsive to my emails and phone calls and he remains so today. There are other Mercedes dealerships closer to me (in CT) and I would return to Bob to buy another car without hesitation. I've also purchased cars from competitive brands in the past (e.g., BMW, Audi, etc.) and my experience with this dealership has, so far, far exceeded the quality of my experience in doing business with the competitor dealerships. I've purchased fantastic cars from other manufacturers only to be let down by my dealership experience. While I may choose a car based on its own merits its nice to find a dealership that works hard to bring its customers a well rounded, positive experience that doesn't end when they deliver the car to you. Life isn't without its hiccups but I feel like the dealership has always taken my concerns (as a customer) as paramount. More

We had a wonderful experience with MB of New Rochelle - great team, beautiful showroom, everything was easy and pleasant. Don was a true pleasure to work with and was very patient with our kids running al great team, beautiful showroom, everything was easy and pleasant. Don was a true pleasure to work with and was very patient with our kids running all over the place. And Sergio was equally pleasant and efficient and overall the experience was great and we'll be back for sure! More

We worked with Don Lee, he was extremely professional, funny and made it very easy for me to make this decision. I am not an impulsive purchaser, it took me a year to buy my last car. Don was patient, a funny and made it very easy for me to make this decision. I am not an impulsive purchaser, it took me a year to buy my last car. Don was patient, answered all my questions and made me feel extremely comfortable. Every staff member we spoke with at New Rochelle Mercedes Benz was professional and courteous. Thank you all for making this a very happy experience. Don, we will be back when my husband is ready to get the car he loves on your showroom floor. More

I have just leased my FOURTH E350 with Mercedes Benz of New Rochelle. I have been dealing with Don Fisher for years. Don is a class act!He is professional,knowledgable, and understands my needs. Don has al New Rochelle. I have been dealing with Don Fisher for years. Don is a class act!He is professional,knowledgable, and understands my needs. Don has always went out of his way to accomodate me making my leasing experience easy & stress free. I love the new dealership and the management team was a pleasure to work with. Enjoying my 2014 E350 even in the snow! Julie Santarpia More

When a problem was brought to the attention of the service department. The issue was totally resolved to our complete satisfaction. Thank you Tim Pillon. service department. The issue was totally resolved to our complete satisfaction. Thank you Tim Pillon. More

This was my first experience with this dealer. Bob has been available and responsive with high customer service at every stage of the sale before. I recommend him and the dealer to anyone. been available and responsive with high customer service at every stage of the sale before. I recommend him and the dealer to anyone. More

Hands down the best car buying experience I've ever had. Michael was the nicest and most knowledgable salesman I've ever worked with. He could not have done more to make my purchase pleasant and easy. had. Michael was the nicest and most knowledgable salesman I've ever worked with. He could not have done more to make my purchase pleasant and easy. In less than 24 hours I had my new car. Customer service was outstanding. I am a Mercedes customer for life. Kathleen Spadaro More

Salesperson was extremely helpful in meeting our needs in order to purchase our vehicle. They were also courteous dealing with our 3 children and never made them feel uncomfortable for walking around the de order to purchase our vehicle. They were also courteous dealing with our 3 children and never made them feel uncomfortable for walking around the dealership while my husband and I completed our paperwork. Professional and kid friendly. More

Part 2! Just so you know, dealerships very much DO READ these reviews. I got a call from my favorite salesman Shawn Matinez at Mercedes of New Rochelle and he made right what was a wrong in my book. I am n these reviews. I got a call from my favorite salesman Shawn Matinez at Mercedes of New Rochelle and he made right what was a wrong in my book. I am now the proud owner of one of the first CLA 250 models here in Westchester. I couldn't be happier with this experience and implore anyone who reads this to visit them and see for your self. My best guess is that ALL Pepe's dealerships are run the same way. Good job and thank you (-: More

In May we leased two cars C300 from Don Lee- for me and my husband. Needless to say we got the best deals available and the whole process was pleasant and stress free. We love our cars and were really happ my husband. Needless to say we got the best deals available and the whole process was pleasant and stress free. We love our cars and were really happy with the experience at this dealership. Thank you Don! More