Mercedes-Benz of New Rochelle
New Rochelle, NY
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Renee Bianco This was my first experience with this dealership and it was great! Our sales consultant Renee Bianco was a pleasure to work with. She was very kno This was my first experience with this dealership and it was great! Our sales consultant Renee Bianco was a pleasure to work with. She was very knowledgeable about the car I came in to test drive. Her ability to be flexible around the price and her offer to have the car available for pick-up in 6 hours was amazing! Upon delivery she reviewed every feature with us. Renee is a great asset to Mercedes Benz of New Rochelle. More
FIRST MB This is my first MB. I have owned other luxury vehicles but is was time for a change. Glad I made the change. Dealership, Sales (Sonny) and ML350 all This is my first MB. I have owned other luxury vehicles but is was time for a change. Glad I made the change. Dealership, Sales (Sonny) and ML350 all exceeded our expectations. More
1st time Mercedes owner This is my first Mercedes, My experience at MB of New Rochelle was phenomenal. Michael Longi took great care of me, Very detail oriented and made sure This is my first Mercedes, My experience at MB of New Rochelle was phenomenal. Michael Longi took great care of me, Very detail oriented and made sure I found the right car for my needs. I would highly recommend this dealership and if you go, ask for Michael Longi, More
First time car buyer in the US I moved to the US recently and needed to close a deal for a car quickly. I had interacted with Raymond vide emails and calls while looking to close a I moved to the US recently and needed to close a deal for a car quickly. I had interacted with Raymond vide emails and calls while looking to close a deal. I visited the dealership prior to even getting my license with a view to block a CPO car. Andrew spent time understanding my requirements knowing fully well that I was not an eligible car buyer (since no license). Based on my likes and preferences he suggested a new CLA 250. I got my license and no surprise, landed up at the dealership (Andrew had maintained contact in the interim and I really appreciate that) on Friday afternoon having cleared my road test the same day in the morning. We moved through the paperwork quickly, MB New Rochelle was precise in asking what they wanted and that helped organize the paperwork better. On Monday, I had the confirmation that the car was ready for delivery, while sadly Andrew was out of action on health issues. Mr. Don Lee was looking into my case in Andrew's absence and I really felt no difference, he was completely updated on the case and knew exactly want had to be done. The check-out was really express and the attention received at the time of taking the delivery was perfect - professional, courteous and just right. If I am ever buying another Mercedes in the coming months, it would be at MB New Rochelle. Thanks to primarily to Andrew and to Don and Chris (who helped me with the car seat, didn't really have to) for making this experience a very positive one. More
Buying a pre certified Car Mr. Don Lee was incredibly responsive, informative and helpful during the process. He reviewed all of my options and secured a great package for me. Mr. Don Lee was incredibly responsive, informative and helpful during the process. He reviewed all of my options and secured a great package for me. More
My First Mercedes-Benz: E350 Shawn Martinez went out of his way in making me feel 100% secure about my first MB lease. His knowledge of the vehicle and his attention to detail was Shawn Martinez went out of his way in making me feel 100% secure about my first MB lease. His knowledge of the vehicle and his attention to detail was/is superb. I highly recommend Mercedes-Benz of New Rochelle, especially Shawn. From start to finish, dealing with him has been the best car lease experience ever! I truly mean that. I never write reviews for ANYTHING/ANYONE, but Shawn and his work ethic deserves praise. I wish him the best! Thank you for everything Shawn. All the best, Eric T. More
Good Experience I am a first-time MB owner. My experience with Sergei was seamless. MB will certainly be my only choice for automobiles in the future. I am a first-time MB owner. My experience with Sergei was seamless. MB will certainly be my only choice for automobiles in the future. More
World Class Experience I had a great experience with all the employees I dealt with over at MB of New Rochelle, most notably Sergio. Sergio went out of his way to clearly co I had a great experience with all the employees I dealt with over at MB of New Rochelle, most notably Sergio. Sergio went out of his way to clearly communicate the product options that he offered and ensured that I left his dealership more than satisfied with the total package that I had purchased. The experience, customer service, delivered car, and any extras were on point. I would absolutely recommend Sergio and the staff at MB New Rochelle to anyone shopping for a car. More
First Mercedes Sergei was knowledgable about the vehicle and understood where I was coming from as a buyer. He allowed me to make the decision for myself by showing Sergei was knowledgable about the vehicle and understood where I was coming from as a buyer. He allowed me to make the decision for myself by showing patience - after all, your first Mercedes is a big decision. The overall process was fairly simple, which was appreciated. More
Outstanding!!! I am incredibly satisfied with the customer service I received at Mercedes Benz of New Rochelle, with all thanks to my magnificent sales rep. D.Fisher I am incredibly satisfied with the customer service I received at Mercedes Benz of New Rochelle, with all thanks to my magnificent sales rep. D.Fisher. He is a courteous, serene and a very knowledgeable person. He allowed me to take control and build a Benz that was suitable for my budget and for my pleasure. I would recommend anyone to him!!! Outstanding!!!!!!! Kauniko M More