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Mercedes-Benz of New Rochelle

New Rochelle, NY

4.1
643 Reviews

77 East Main Street

New Rochelle, NY

10801

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Showing 643 reviews

August 12, 2014

Renee Bianco This was my first experience with this dealership and it was great! Our sales consultant Renee Bianco was a pleasure to work with. She was very kno More

by AmyL1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Bianco
Aug 13, 2014 -

Mercedes-Benz of New Rochelle responded

Hi Amy, thank you for reviewing Mercedes-Benz of New Rochelle. We are so glad that Renee provided you with such an excellent experience with us. We strive for customer satisfaction at all times! Congratulations on your new car and welcome to the family!

August 08, 2014

FIRST MB This is my first MB. I have owned other luxury vehicles but is was time for a change. Glad I made the change. Dealership, Sales (Sonny) and ML350 all More

by DONROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Criss, Bob Lasagne, Sonny Narula
Aug 11, 2014 -

Mercedes-Benz of New Rochelle responded

Welcome to the Mercedes-Benz of New Rochelle family! We appreciate you choosing our dealership when you made the switch. Congrats on your ML350, glad Sonny helped you find the perfect car for you. We promise to always go out of our way to give you the best experience possible!

August 05, 2014

1st time Mercedes owner This is my first Mercedes, My experience at MB of New Rochelle was phenomenal. Michael Longi took great care of me, Very detail oriented and made sure More

by lawlavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Longi
Aug 06, 2014 -

Mercedes-Benz of New Rochelle responded

Welcome to the Mercedes-Benz of New Rochelle family! Thanks for choosing us giving Michael Longi such a great recommendation. Glad you found the perfect car for you, enjoy it! We look forward to seeing you again in the future!

August 05, 2014

First time car buyer in the US I moved to the US recently and needed to close a deal for a car quickly. I had interacted with Raymond vide emails and calls while looking to close a More

by shail1406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Chris Battaglia, Raymond Encarnacion
Aug 06, 2014 -

Mercedes-Benz of New Rochelle responded

Welcome to the US and to Mercedes-Benz of New Rochelle! We are honored that you chose our dealership for your first car here! The CLA250 is a beautiful car and we are glad that Andrew and Don helped everything go so smoothly. Communication is key and we all want to make sure our customers are happy and satisfied. Good luck in your new home and with your new car! We look forward to seeing you in the future!

August 04, 2014

Buying a pre certified Car Mr. Don Lee was incredibly responsive, informative and helpful during the process. He reviewed all of my options and secured a great package for me. More

by drjosiep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 04, 2014 -

Mercedes-Benz of New Rochelle responded

We are happy to hear you had a good experience with Don Lee at Mercedes-Benz of New Rochelle. Congrats on your vehicle! If you need anything else, give us a call!

July 21, 2014

My First Mercedes-Benz: E350 Shawn Martinez went out of his way in making me feel 100% secure about my first MB lease. His knowledge of the vehicle and his attention to detail was More

by ERICTEJEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Martinez
Jul 22, 2014 -

Mercedes-Benz of New Rochelle responded

Eric, we can't tell you enough how much we appreciate you taking the time to write this review for Shawn Martinez and Mercedes-Benz of New Rochelle. Customer satisfaction is our top priority. We want our customers to have the car of their dreams and to have fun while they are in the process of getting it. Thank you for choosing us. We look forward to working with you in the future.

July 19, 2014

Good Experience I am a first-time MB owner. My experience with Sergei was seamless. MB will certainly be my only choice for automobiles in the future. More

by preciousd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah L. Morgan
Jul 21, 2014 -

Mercedes-Benz of New Rochelle responded

Welcome to the Mercedes-Benz of New Rochelle family! Buying your first Mercedes-Benz is such a special time, we are honored to have been a part of it. Sergei Bukley or the rest of our team can answer any future questions you have! Don't hesitate to call us or even come in!

July 18, 2014

World Class Experience I had a great experience with all the employees I dealt with over at MB of New Rochelle, most notably Sergio. Sergio went out of his way to clearly co More

by lmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski
Jul 21, 2014 -

Mercedes-Benz of New Rochelle responded

Thank you, Mike! Our customers should always leave Mercedes-Benz of New Rochelle feeling satisfied, we are glad this was the case with you! Sergio Derpinski is very knowledgable about the product and is a great sales professional to work with. Congratulations on your new car! Our first class service department is here for any of your future maintenance needs. We look forward to working with you in the future.

July 18, 2014

First Mercedes Sergei was knowledgable about the vehicle and understood where I was coming from as a buyer. He allowed me to make the decision for myself by showing More

by tmax184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Longi
Jul 21, 2014 -

Mercedes-Benz of New Rochelle responded

Thank you for choosing Mercedes-Benz of New Rochelle. We are glad that Sergei Bukley was such a great help to you. Buying a car is most certainly a big decision and we never want our customers to feel pressured into buying a car that isn't right for them. They deserve nothing but the best! Congratulations on your new vehicle. Please let our team know if you have any questions!

July 17, 2014

Outstanding!!! I am incredibly satisfied with the customer service I received at Mercedes Benz of New Rochelle, with all thanks to my magnificent sales rep. D.Fisher More

by kccormick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2014 -

Mercedes-Benz of New Rochelle responded

Thank you, Kauniko. We are glad that Mercedes-Benz of New Rochelle and Don Fisher were able to give you the level of customer service you feel you deserve. We only want the best for our customers. That is great that you were happy both financially and emotionally with your vehicle, those are both so important. Congratulations on your new car, enjoy it!

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